Program Management Intern

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Technical Program Management Intern - B21 will help drive one or more high-impact B21 technology programs or workstreams, working closely with product, engineering, and cross-functional stakeholders. They will support scoping, definition of done, delivery planning, dependency mapping, stakeholder management, risk and issue management, and clear status reporting for initiatives that contribute directly to the B21 roadmap and business outcomes. Because a full program or workstream may extend beyond a 12-week internship, the intern will own well-defined slices of these efforts, with flexibility in scope to ensure a meaningful, achievable outcome.

This is an internship role for 3 months of duration. This position is an individual contributor role reporting to the Director, Technical Program Manager - B21.

Responsibility

- Support planning for one or more B21 technology programs or workstreams, including scope definition, milestones, and success criteria

- Build and maintain dependency maps and risk/issue logs for assigned workstreams

- Own regular status reporting, helping distill complex progress and risks into clear, concise updates for leadership and partners

- Coordinate with product, engineering, and other cross-functional stakeholders to drive alignment on priorities, timelines, and trade-offs

- Help organize and facilitate key ceremonies or touchpoints (e.g., planning sessions, syncs, reviews) and capture decisions and action items

- Maintain program documentation and dashboards so the team has an accurate, up-to-date view of progress

- Partner with the mentor and B21 TPM team to continuously improve program management practices and learn best-in-class TPM skills

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

- Currently enrolled in a Bachelor's degree program in a relevant field with an expected graduation date between December 2027 and May/June 2028

- Experience engaging with cross-functional partners (product, engineering, and other teams)

- Ability to work from Docusign's Seattle hub in a hybrid arrangement in line with the internship residency and on-site work policy

Preferred

- Coursework or project experience in Computer Science, Engineering, Information Systems, or a related field

- Familiarity with software development lifecycles and common practices (e.g., Agile/Scrum, release planning)

- Experience using collaboration or tracking tools (e.g., Jira, Confluence, or similar) for projects or team work

- Prior internship, research, or project experience where you managed timelines, coordinated stakeholders, or tracked risks/issues

- Interest in B21 (Business-to-Individual) products and customer experiences, and curiosity about how technical programs drive impact for end users

- Strong interest in technical program management, product development, or engineering program delivery

- Ability to break down complex problems, organize work, and follow through on tasks with attention to detail

- Clear written and verbal communication skills, including the ability to summarize technical topics for non-technical audiences

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington DC: $38 - $40 hourly base salary

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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