Commis Waiter / Waitress - Mei Ume

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Casual Commis Waiter or Waitress

Mei Ume
Four Seasons Hotel London at Tower Bridge

At Four Seasons, exceptional dining experiences are built on genuine hospitality, attention to detail, and teamwork. Mei Ume offers a unique opportunity to develop your skills within one of London's most distinctive restaurant concepts, combining the artistry of Chinese and Japanese cuisine with world class service.

Four Seasons Hotel London at Tower Bridge is seeking a Casual Commis Waiter or Waitress to join the team at Mei Ume.

About Mei Ume

Mei Ume brings together the traditions of Chinese and Japanese cuisine under one roof. The menu showcases exceptional sushi, sashimi, dim sum, and signature dishes, creating a vibrant and sophisticated dining experience in the heart of the City.

Led by Head Chef Tony Truong and his team, Mei Ume combines creativity, craftsmanship, and exceptional ingredients to deliver memorable guest experiences every day.

The role

As a Casual Commis Waiter or Waitress, you will support the restaurant team in delivering exceptional service throughout every stage of the guest journey.

Working closely with the Chef de Rang and senior service team, you will assist with the preparation and maintenance of the restaurant, support service delivery, and ensure every guest receives the attentive and personalised hospitality for which Four Seasons is renowned.

What you will do

- Assist with setting up and preparing the restaurant before service
- Support the team by delivering food, beverages, and guest requests promptly and professionally
- Maintain cleanliness and organisation of your station and all service areas
- Prepare mise en place and ensure service stations are fully stocked
- Work closely with the kitchen team to ensure smooth communication before, during, and after service
- Ensure food is delivered accurately, efficiently, and to the highest standards

What we are looking for

- Previous experience as a Commis Waiter, Commis Waitress, or within a hospitality environment is beneficial
- Some knowledge of Asian cuisine is preferred but not essential
- A genuine passion for hospitality and guest service
- Strong communication and teamwork skills
- Excellent attention to detail
- Positive attitude and willingness to learn
- Good spoken and written English
- Right to Work in the UK

What to expect

- Casual role with shifts offered based on business requirements
- Flexibility required across lunch and dinner service, weekends, and public holidays

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

- £12.73 per hour plus service charge (averaging £6 per hour)
- Excellent training and development opportunities
- Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
- Access to Stream for greater pay flexibility and discounts
- Uniform with complimentary professional dry cleaning
- Opportunity to gain experience within a global luxury hospitality brand
- Annual themed team events plus regular social, charitable and sporting activities

Begin your hospitality career at Mei Ume

If you are passionate about service, eager to learn, and would like to develop within one of London's leading Asian dining destinations, we would love to hear from you.

We look forward to receiving your application.