About this role
Warehouse Analyst
Job Description We are looking for a professional with experience in logistics operations and warehousing to act as a bridge between the logistics department and the 3PL provider, contributing to operational excellence and customer satisfaction. The Warehouse Analyst will be responsible for monitoring operational KPIs, supporting daily operations, identifying improvement opportunities, ensuring compliance with established processes, and acting as the main point of contact between internal departments and the logistics operator, contributing to operational excellence and customer service.
Location: Joinville/SC (On-site)
Key Responsibilities
- Monitor daily warehouse operations, ensuring adherence to BRP processes and procedures.
- Serve as the main operational interface between BRP and the logistics service provider (3PL).
- Monitor logistics performance metrics (KPIs) and support the implementation of action plans to correct deviations.
- Manage and process dealer claims through the BOSSWeb platform.
- Control and monitor material and product return processes.
- Track material transfers between manufacturing plants and distribution centers.
- Purchase and manage inventory levels for operational logistics supplies.
- Support Quality Management System (ISO 9001) activities, ensuring documentation and operational compliance.
- Maintain control procedures and support the Finance team with regular reporting.
- Develop operational analyses and reports to support executive decision-making.
- Identify continuous improvement opportunities in warehousing, material handling, and inventory control.
- Design and implement projects aimed at optimizing logistics operations and boosting warehouse efficiency.
Requirements
- Bachelor’s degree in Logistics, Business Administration, Engineering, or related fields.
- Minimum of 5 years of experience in warehousing, logistics operations, or distribution centers.
- Solid knowledge of receiving, warehousing, material handling, and shipping processes.
- Advanced Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, and data analysis.
- Strong analytical mindset and problem-solving skills.
- Excellent communication and interpersonal skills.
Nice to Have / Differentials
- Experience managing third-party logistics (3PL) operations.
- Familiarity with ERP and WMS systems.
- Knowledge of Excel VBA and Macros.
- Experience with continuous improvement methodologies (Lean, 5S, Kaizen).
- Intermediate English.