Cluster Chief Engineer

The Cluster Chief Engineer is responsible for the overall management, operation, maintenance, safety, and efficiency of all engineering and technical services across Malaysia & Singapore. The position provides strategic and operational leadership to ensure that all buildings, facilities, machinery, equipment, utilities, and engineering systems are maintained to the required standards, while ensuring compliance with statutory requirements, health and safety regulations, brand standards, and company policies.
The Cluster Chief Engineer will also provide technical support and coordination for projects, CAPEX, asset management, energy management, and other engineering-related matters across the properties.

RESPONSIBILITIES
- Oversee and coordinate engineering and maintenance operations across the assigned properties to ensure all facilities, equipment, and building systems are safe, functional, reliable, and well maintained.
- Lead and support the Engineering teams in preventive and corrective maintenance, troubleshooting, and timely resolution of engineering issues, with clear ownership and accountability for Preventive Planned Maintenance (PPM) completion, records, follow-up actions, and outstanding defects.
- Develop and implement succession plans for the Engineering teams, while identifying and addressing technical and leadership development needs to strengthen internal capabilities and ensure adequate talent pipeline.
- Ensure consistent engineering standards, practices, and SOPs are implemented across both properties, including maintenance procedures, documentation, inspection routines, emergency response, and operational practices.
- Conduct regular engineering inspections and audits across both properties to identify defects, maintenance gaps, safety risks, and potential operational issues, and ensure appropriate corrective and follow-up actions are completed.
- Lead the emergency response and management of major engineering breakdowns and incidents, ensuring timely escalation, effective troubleshooting, business continuity, and appropriate post-incident follow-up.
- Conduct regular safety inspections and coordinate risk assessments for engineering-related activities, equipment, and facilities, ensuring identified risks are appropriately addressed and corrective actions are followed through.
- Ensure all engineering-related licences, permits, certifications, statutory inspections, testing, and compliance requirements are valid, current, and properly documented.
- Coordinate and be involved in the execution of renovation, refurbishment, upgrading, and other engineering projects, ensuring proper planning, coordination, quality, safety, and timely completion.
- Coordinate the planning, budgeting, implementation, and monitoring of CAPEX projects, ensuring projects are delivered within the approved budget, scope, quality standards, and timeline.
- Develop and maintain longer-term asset replacement and CAPEX plans, including a 3–5 year engineering asset replacement and capital planning framework, based on asset condition, lifecycle, operational requirements, and business priorities.
- Oversee asset management, including monitoring the condition, maintenance, replacement, and lifecycle of major engineering assets, and provide recommendations to management on repair, replacement, or upgrading requirements.
- Monitor Engineering OPEX, maintenance expenditure, and utility costs, ensuring effective cost control, appropriate budget utilisation, and cost-efficient maintenance practices.
- Monitor utility consumption and implement energy-saving, sustainability, and cost-efficiency initiatives across the properties.
- Select, evaluate, and monitor external service providers, contractors, consultants, and suppliers to ensure appropriate service quality, technical capability, reliability, and value for money.
- Ensure all contractor and external service provider works comply with approved scope, quality standards, safety requirements, timelines, and budget, including appropriate monitoring, inspection, and follow-up of completed works.
- Work closely with contractors, consultants, suppliers, and relevant departments on engineering, projects, maintenance, safety, and operational matters.
- Provide technical advice, support, and recommendations to management and the respective properties on engineering-related matters, including major defects, asset condition, projects, compliance, and risk mitigation.
- Prepare and submit monthly engineering reports covering PPM completion, outstanding defects, maintenance activities, utility consumption, major engineering issues, breakdowns, projects, OPEX/CAPEX status, compliance matters, risks, and required follow-up actions.
- Maintain accurate and up-to-date engineering records, including PPM records, inspection reports, risk assessments, statutory certificates, licences, contractor records, asset information, project documentation, and corrective action follow-ups.
- Lead, coach, and develop the Engineering teams to maintain consistent standards, technical competency, leadership capability, and operational efficiency across the cluster.
- Establish clear accountability and performance expectations within the Engineering teams, monitor performance, and provide appropriate coaching, feedback, and development opportunities.
- Collaborate with other departments and hotel management to support smooth hotel operations, guest experience, business continuity, and compliance with company and property standards.
- Perform any other duties and responsibilities as assigned by Management from time to time.

QUALIFICATIONS & REQUIREMENTS
- Minimum Diploma/Degree in Engineering, Building Services, Facilities Management, or related field.
- Minimum 8 years of relevant engineering experience, preferably in the hotel industry, with experience in a senior engineering role.
- Experience in hotel operations, project execution, CAPEX, asset management, and contractor management.
- Strong leadership, coordination, problem-solving, and communication skills.
- Able to manage multiple properties and travel between properties when required.