About this role
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Job Purpose
Develop and maintain SAP integration solutions, ensuring reliable system connectivity, seamless data exchange, and effective technical support.
Key Accountability Areas
SAP Integration Development and Configuration:
- Design, develop, configure, and maintain SAP integration interfaces using Message Mapping, XSLT, Java Mapping, complex mappings, and User-Defined Functions (UDFs).
- Create and maintain ESR service interfaces and Integration Builder objects, including ICOs, where applicable.
- Develop and support Web Services, Client and Server Proxies, and SAP adapters, including IDoc, JDBC, File, RFC, and SOAP.
- Configure alerts for SAP PI/PO 7.1 and 7.3 environments, including applicable dual-stack and Java-only environments.
- Develop and maintain ccBPM scenarios in applicable SAP PI/PO environments.
SAP Systems and Application Integration:
- Develop and support integrations with SAP S/4HANA, SuccessFactors, C4C, SAP Hybris, and other SAP and non-SAP applications.
- Apply appropriate integration patterns, communication protocols, and adapters to meet business and technical requirements.
- Maintain working knowledge of SLD activities and SAP landscape configuration, ensuring compliance with technical, security, and operational standards.
Technical Analysis, Design, and Assessment:
- Analyze business requirements, assess technical feasibility, define integration scope, and estimate development effort.
- Prepare low-level technical designs covering integration architecture, interface specifications, mappings, configurations, error handling, dependencies, and risks.
- Assist with project planning, technical scope definition, work plans, and activity estimates.
- Recommend suitable integration solutions and technical improvements based on business needs and industry best practices.
Testing and Quality Assurance:
- Prepare and execute unit tests for integration interfaces and mappings.
- Validate message transformations, configurations, connectivity, and end-to-end scenarios.
- Identify and resolve defects, ensure compliance with quality standards, and support integration testing, user acceptance testing (UAT), and deployment.
Monitoring, Troubleshooting, and Incident Management:
- Monitor and troubleshoot SAP integration interfaces, message-processing failures, connectivity issues, mapping errors, and adapter-related problems.
- Investigate, diagnose, and resolve advanced incidents and service requests; identify root causes and implement corrective and preventive actions.
- Coordinate with technical, functional, infrastructure, and external teams to resolve complex issues and meet agreed Service Level Agreements (SLAs).
Technical Documentation and Knowledge Management:
- Prepare and maintain high-quality technical documentation for developments and customizations, including designs, interface specifications, mapping logic, configurations, test results, deployment procedures, and troubleshooting guides.
- Ensure documentation meets agreed deadlines, organizational standards, and templates, supporting audits, knowledge transfer, maintenance, and future enhancements.
Role Accountability
HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job
- To have a vision and a plan for the career path and how to achieve it.
Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-Solving:
- Solve any related problems arise and escalate any complex operational issues.
Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvement:
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
Compliance:
- Comply to related policy and procedures and work instructions.
Health, Safety, and Environment:
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
## Academic Qualification
Bachelor Degree in Computer Science or Any relevant field
## Work Experience
4 to 6 Years
## Technical / Functional Competencies
Systems Integration Help Desk Computer/Telephony Integration Network Integration Data Replication Applications Development Standards and Procedures Applications Knowledge Applications System Analysis Database Platforms Technology Platforms