About this role
Who are we looking for?
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We are looking for a hands-on and technically skilled Laboratory Technician to support our Sales team by conducting laboratory testing, preparing product demonstrations, and delivering high-quality analytical data to help customers understand product performance. The ideal candidate has experience in chemical laboratory work, a strong commitment to safety and quality, and enjoys contributing technical insight that enables commercial success. You will play a key role in helping customers evaluate solutions and supporting our sales team with reliable, accurate technical results.
What will you be doing?
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- Laboratory Testing & Analysis: Conduct routine and non-routine lab tests to support customer inquiries, product evaluations, and application development.
- Sample Preparation: Prepare customer samples, product blends, and formulations for trials, demonstrations, and comparative testing.
- Technical Reporting: Record data accurately, analyze results, and prepare clear technical reports and summaries for the Sales and Technical Service teams.
- Method Execution: Follow established test methods and SOPs; support the development and improvement of laboratory methods where needed.
- Customer Support: Assist the Sales team with customer-facing technical requests and provide data that supports product positioning and troubleshooting.
- Equipment Operation & Maintenance: Operate laboratory instruments and ensure equipment is calibrated, maintained, and safe to use.
- Inventory & Lab Management: Maintain stock of lab supplies, manage sample inventory, and keep the laboratory environment organized and compliant.
- Quality & Safety Compliance: Adhere strictly to safety protocols, chemical handling guidelines, and quality management procedures.
Who are You?
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- Detail-Oriented: You take pride in generating accurate, reliable data and maintaining a well-organized lab environment.
- Curious & Technically Minded: You enjoy understanding how products behave and why results matter to customers.
- Collaborative: You work effectively with Sales, R&D, Technical Service, and Quality teams to ensure consistent customer support.
- Clear Communicator: You can translate laboratory findings into clear messages that non-technical colleagues can understand.
- Dependable & Responsible: You consistently follow safety and quality standards and deliver work on time.
- Adaptable: You are comfortable shifting between tasks as sales priorities and customer needs evolve.
What competencies will you need?
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- Laboratory Skills: Hands-on experience with chemical testing, preparation, and analytical techniques relevant to specialty chemical products.
- Technical Knowledge: Familiarity with laboratory instrumentation (e.g., viscosity, rheology, chromatography, spectroscopy, thermal analysis—depending on product line).
- Data & Documentation: Strong data recording, interpretation, and reporting skills with attention to accuracy.
- Safety Awareness: Understanding of chemical safety protocols, PPE requirements, and safe handling practices.
- Digital & Analytical Skills: Competence with laboratory software, Microsoft Office (especially Excel), and basic data analysis tools.
- Time & Task Management: Ability to manage multiple testing requests and prioritize work to support commercial timelines.
- Quality Mindset: Commitment to consistent test methods, proper documentation practices, and adherence to SOPs and quality systems.