About this role

Job Purpose/Role

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss.

Based in London and reporting to the Head of Entertainment and Liability Claims (UK), you will be delivering effective and efficient claims handling support with a particular focus on property claims within the entertainment book of business. Your responsibilities will include creating and maintaining peer level relationships with brokers, collaborating with other functions to ensure accurate claims administration and completing general claims administration tasks as required.

Key Responsibilities

You will take on the following tasks :

- Handle standard and complex claims on Entertainment policies, with a particular focus on property claims

- Input and maintain accurate claims records (e.g. reserves, payments) for designated accounts

- Process standard indemnity and expense payments

- Prepare case for settlement of claims through payment or denial

- Produce management information reports (e.g. monthly major claims movements)

- Prepare referral documentation and materials as appropriate

- Report loss information internally and externally

- Work with other functional areas in the Claims handling process, such as Underwriting and Operations, as well as with colleagues in our offices abroad

Key Requirements

- Some experience handling Corporate or Specialty line claims, ideally Entertainment or Property

- Alternatively, a degree in Law, or other appropriate discipline and looking for an entry into a career in insurance claims

- Working towards a professional insurance qualification is desirable

- At ease in Microsoft Office, especially Excel

- An understanding of legal and regulatory framework

- Knowledge of reserving principles and practices and an understanding of coinsurance and reinsurance and application

- Highly organised, able to prioritise and work to deadlines

- Positive team spirit and a ‘can-do’ attitude
- A willingness to learn and explore how AI can enhance your role and the broader organization is expected.

What’s in it for you?

Let’s care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here .

Learn more about Allianz Commercial by clicking here .

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email [email protected]

Recruitment Agencies:  
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.

#LI-LH1

#LI-Hybrid