Director, Private Banking

JOB SUMMARY / INTRODUCTION

The role is responsible for being the single point of contact for clients referred from FAB network (UAE, India, GCC, APAC) to Singapore booking center, on-boarding new clients, handling servicing requirements and managing client relationships by offering Private Banking products and services across the identified customer segments and geographies to achieve financial and non-financial business objectives. Help to establish FAB as a strategic player in the PB business across Asia region.

KEY RESPONSIBILITIES

- Serve as single point of contact (SPOC) in Singapore for FAB Network RMs.
- Be the resident expert for Singapore booking centre – regulations, processes.
- On-board new family office clients in APAC, GCC, NRIs, and service existing relationships.
- Assist to increase penetration of Investment, Insurance, Treasury and lending products within client portfolios.
- Contribute to increase in overall AUM of PB business.
- Generate fee, forex and interest income.
- Ensure compliance to KYC/AML policies (as prescribed).
- Ensure adherence to bank’s policies for client management and sales of PB products.
- Ensure overall compliance to regulations and qualification criteria from MAS.

MAS – Individual Accountability & Conduct

- Designated as “Material Risk Personnel - MRP” as per MAS-Individual Accountability and Conduct Guidelines.
- Adhering to the Fit and Proper requirements of the bank.
- Confirm and attest to the Job Description and Balance ScoreCard (if applicable) on a periodic basis.
- Ensure completion of MRP assessment with Senior Manager.
- Adhere to the Bank's Code of Conduct.

Frameworks, Boundaries, & Decision-Making Authority

- Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.

REQUIREMENTS / QUALIFICATIONS

- Knowledge & Experience – Essential
- Post Graduate degree in Management / Commerce/Finance/Economics or equivalent qualification from a recognised university.
- Minimum 15 years of hands-on experience in relationship handling.
- Strong sales, negotiation and client servicing skills.
- Currently performing a similar role in Asia region.
- Passed Client Advisory and Competency Standards Assessment (CACS papers I & II).
- Meets MAS qualification criteria for Financial Advisors.
- Display high level of integrity to customers and the Bank.

Preferred

- Familiar with the banking and financial regulatory framework in Singapore, India, UAE.
- Experience with NRI, UAE, APAC HNW and Family Office customers.

Skills

- Fluent in English and Arabic/Hindi/Urdu (as per relevant market coverage).
- Excellent communication and interpersonal skills.
- Collaborative team player and highly adaptable to the changing needs of internal and external customers.
- Sensitive to multi-cultural work environment.
- Ability to multi-task, attentive to details, proactive and flexible.
- Ability to perform effectively under pressure and within tight deadlines.
- Customer oriented and always looking out for ways to improve process and services.