Housekeeping PM Lobby Attendant - Embassy Suites by Hilton Orlando LBV South

We are currently accepting applications for an energetic, experienced Lobby Attendant to join the team here at Embassy Suites Orlando Lake Buena Vista South. Our award-winning property is 300 suites with 40,000 sq. ft. of meeting, pre-function, and event space. We have a very experienced management team, which runs this very busy hotel and convention center in an exceptional manner with high standards, expectations, and strong results orientation.

Scope of Position

The PM Lobby Attendant is a professional individual with good all-around housekeeping experience. This person is able to perform daily tasks such as maintaining stairwells, fitness center, guest laundry and public areas according to cleanliness standards. Provide superior service to guests of the hotel.

Position Requirements

- Previous housekeeping experience preferred.

- Ability to work cohesively as part of a team with minimum supervision.

- Ability to focus attention on guest needs.

- Adhere to safety, rules and company policies.

- Knowledge of proper chemical handling and cleaning techniques.

Primary Responsibilities

- Maintain cleanliness of public areas.

- Utilize housekeeping issued chemicals in properly labeled bottles only.

- Never allow access to suites an associate or guest.

- Neatly maintain resort literature, housekeeping literature, and area attraction information.

- Stock amenities storage areas as required.

- Dust furniture, fixtures, pictures, vents, etc.

- Assist housekeeping as needed or scheduled.

- Assist with guest requests as needed.

- Keep corridors free of debris (including room service trays)

- Respond to pager/radio immediately.

- Return equipment to assigned storage areas.

- Clean fitness center

- Clean meeting rooms, Administrative Office, and Associate Break room

- Report to work as scheduled and in authorized uniform only (including name tag)

- Complete assigned task before departing for the day.

- Do Not leave assigned work area without authorization Executive Housekeeper

- Report any maintenance issues.

- Do not eat, drink or smoke in the assigned work area.

- Assist with projects as requested or scheduled.

- Always maintain positive teamwork.

- Always SMILE and GREET guests in corridors and elevators.

- Maintains and adheres to company values.

Education

- High school diploma preferred, but not required.

Skills and Abilities

- Ability to communicate in the English language (Second language is a plus).

- Ability to perform assigned duties with attention to detail, speed, and accuracy.

- Ability to work flexible schedules including holidays and weekends.

- Able to perform multiple tasks.

Physical Requirements

- Must be able to work in a fast-paced environment.

- Must be physically fit in order to lift, pull and push items up to 50 pounds.

- Also requires standing/walking/reaching and bending throughout shift (up to 8 hours)

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.