About this role
ADI is the leading global wholesale distributor of security and low-voltage products, with more than 200 locations worldwide serving customers across the globe.
We are seeking a Credit Administrator to support our Credit Department on a part-time basis for a 6-month fixed-term contract, based in Chadderton.
The successful candidate will be responsible for a variety of administrative tasks across all aspects of Credit Control and will report directly to the Credit Team Lead.
JOB DUTIES
- Ensure invoices are loaded accurately and in a timely manner to customer portals.
- Assist with the timely resolution of unapplied cash receipts.
- Maintain customer accounts in cooperation with the Customer Master Team.
- Support new customer account processing.
- Resolve disputes, delays, and other issues through effective cross-functional coordination.
- Manage and control accounts receivable in accordance with debt collection procedures.
- Communicate with customers via telephone and email regarding outstanding debtors, credit limits, and payment terms.
- Build and maintain strong working relationships with both internal and external customers.
- Develop effective relationships with relevant business partners to ensure smooth cooperation between C2C and the wider business.
- Support and contribute towards the achievement of monthly collection targets.
YOU MUST HAVE
- Excellent verbal and written communication skills.
- The ability to deal tactfully, professionally, and ethically with both internal and external customers.
- A process-oriented approach with excellent problem-solving skills.
- A good level of literacy and numeracy
- Good organisational and time management skills
- Willing to learn new skills
- Proactive approach
- Attention to detail & reliability
- Ability to work as part of a team
- Ability to stay calm under pressure
- Ability to manage own time and work
WE VALUE
- Excellent oral and written communication skills
- Ability to deal tactfully, professionally and ethically with both internal & external customers
- Process orientated with excellent problem-solving skills
WHAT'S IN IT FOR YOU
- Opportunity to join a stable and growing global organisation.
- Competitive salary.
- Modern and collaborative working environment.
- Opportunities for professional development and career progression.
- Valuable experience within a leading multinational business.
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