Warehouse Associate

Schedule: Day Shift | Monday–Friday | 8:00 AM–4:00 PM

Job Type: Temporary

Job Summary:
Oversee and maintain our warehouse that houses our small parts and tools. Process orders and assist customers with these items.

Warehouse Associate I – Entry Level
Responsibilities:

- Receive orders via phone, fax and email

- Proceed with fulfilling each one; prioritizing as you go

- Provide order and tracking updates as necessary

- Provide high level of customer service

- Strong organizational skills and an ability to work under pressure

- Strong commitment to meeting goals and deadlines

- Fulfill orders via Shopify

- Fulfill orders and sample request- package, label and track as requested

- Quality Control: Testing of product, keeping records of results

- Assemble items for inventory

- Maintain warehouse cleanliness

Warehouse Associate II – Skilled Level
Responsibilities:

- Must meet all level 1 requirements

- Proficient in using order management and e-commerce systems (e.g., Shopify, inventory tracking software)

- Able to identify and implement basic process improvements to streamline warehouse operations

- Capable of tracking and managing data entry related to order fulfillment, inventory, and quality control

- Skilled in preparing reports and maintaining accurate records for testing and inventory auditing

- Familiar with shipping and labeling systems (UPS, FedEx, USPS online tools)

- Basic troubleshooting skills for product quality issues or order discrepancies

- Effective communicator with both internal teams and external customers to ensure accurate and timely deliveries

Warehouse Associate III – Advanced Level
Responsibilities:

- Must meet all level 1 requirements

- Must meet all level 2 requirements

- Comfortable giving direction and or leading Peers.

- Shows interest in learning additional skills.

- Shows good decision-making skills without supervision.

- Great people skills

Warehouse Associate – Lead Position
Responsibilities:

- Must meet all level 1 requirements

- Must meet all level 2 requirements

- Must meet all level 3 requirements

- Exhibits strong potential for advancement into a leadership role within the company. Possesses at least 4 of the below skills and has the ability to be trained/coached in further leadership skills. Skill set includes:

- Clear and Direct Communication: They consistently communicate instructions and information effectively, ensuring team clarity.

- Active Listening: They demonstrate openness to feedback and make efforts to incorporate suggestions, fostering continuous improvement.

- Problem-Solving and Decision-Making: They think quickly and critically to resolve unexpected issues and make sound decisions under pressure.

- Technical Expertise: They possess a solid understanding of the manufacturing processes within their department, enabling them to provide informed guidance.

- Team Trust and Influence: They have built trust among their peers, which is essential for motivating and leading teams.

- Proactive Time Management: They manage their tasks efficiently and take initiative by seeking additional work when their responsibilities are complete.

- Safety Awareness: They consistently prioritize and promote a safe working environment.

- Quality Focus: They ensure that standards are consistently met, maintaining high product and process quality.

- Ability and willingness to cross train department employees and new employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ideal candidate will demonstrate strong attendance and dependability by consistently reporting to work on time and completing assigned tasks accurately. They must be able to maintain a clean and organized work environment, follow all company policies and procedures, and apply a high level of attention to detail and focus. The ability to work collaboratively with team members to support productivity and operational efficiency is also essential.

EDUCATION and/or EXPERIENCE

- High school diploma or general education degree (GED).

- Warehouse and Shipping Experience: 2 years (Required)

- Customer Service: 2 years (Preferred)

- QuickBooks: 2 years (Preferred)

LANGUAGE SKILLS

- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

- Ability to write routine reports and correspondence.

- Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Must be detail orientated and ability to add, subtract, multiply, and divide in all units of measure and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, circumference and volume.

REASONING ABILITY

- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

- Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES

Must be able to pass forklift certification test and drive a forklift.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

- The employee frequently is required to climb or balance and stoop, kneel, crouch, or crawl.

- The employee is occasionally required to sit.

- On a daily basis the employee must frequently lift and/or move up to 35 pounds and occasionally lift and or move up to 75 pounds, if over 50 pounds employee must ask for assistance and two people will lift it.

- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes, airborne particles and high precarious places and risk of electrical shock.

- The employee is occasionally exposed to wet and/or humid conditions, and vibration.

- The noise level in the work environment is usually loud.

SAFETY

Follow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained.

QUALITY

Along with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement.

Other Duties as Assigned:

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.