About this role
Description
Come join the Specialty Product leadership team! Our team is focused on achieving profitable growth for USRM by building innovative products that meet evolving customer and agent needs. We are the profit and loss owners for the Specialty portfolio and strive to innovate, influence, and collaborate with every part of the business and regulators to help USRM reach its profitability and growth goals. We're seeking a Senior Director I, Product Management to oversee the P&L and long-term success of our Umbrella line of business. The Umbrella line is on a journey to overhaul our product to position us for long-term profitable growth.
Responsibilities:
• Directly accountable for Umbrella profit and loss, including performance against plan.
• Creates vision and strategy for Umbrella LOB including but not limited to target market, channel strategy and product features needed to attract customers.
• Establishes objectives for Umbrella in terms of growth and profitability.
• Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions.
• Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance.
• Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs.
• Examines all relevant data and works with the appropriate teams to implement changes in pricing position, underwriting standards, sales growth, and claims handling.
• Works with the various distribution channels across states to develop new business volume and quality standards and objectives, and to monitor the quality of new business sales results
Qualifications
- Highly developed quantitative analysis and problem-solving skills
- Excellent leadership and communication skills
- Proven ability to influence other leaders across an organization 10+ years progressively responsible work experience in an analytically driven environment
- Previous experience in consulting or call center / customer service analytics in insurance or financial services preferred but not required
- MBA or advanced degree in quantitative field preferred but not required
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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