Lead Business Analyst, PAC

Purpose. Performance. People.

Joining CPP Investments means joining one of the world’s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations of Canadians.

With a long-term horizon and global reach, we deploy capital at scale across public and private markets. Our size, stability, and disciplined investment philosophy allow us to pursue complex opportunities and build enduring partnerships worldwide.

For our people, this means meaningful work with tangible impact, real opportunity, and collaboration with exceptional colleagues who value partnership and performance. Here, you’ll contribute to outcomes that matter alongside team members committed to excellence and shared success.

The Role

As a Lead Business Analyst, you will serve as a trusted technology partner to the Public Affairs and Communications (PAC) team, helping shape their technology roadmap and drive solutions that support the organization's communications, digital presence, and brand. You will lead business analysis across a portfolio of digital platforms and applications, including the Corporate and Internal Websites, working closely with business and technology stakeholders to identify opportunities, challenge existing processes, and translate business priorities into actionable technology solutions.

The Team

Accountabilities

- Lead requirements gathering sessions with business stakeholders and subject matter experts, translating business needs into clear, validated system specifications.
- Drive engineering excellence and continuous improvement, providing technical leadership and coaching to advance shift-left software validation practices across Technology & Data.
- Develop current- and future-state process designs, identifying opportunities to improve efficiency through digital solutions.
- Collaborate with engineers, solution architects, and business stakeholders to evaluate solution alternatives and recommend approaches aligned with business requirements.
- Facilitate process design and validation activities, documenting process flows, key risks, controls, performance measures, cost drivers, and business continuity considerations.
- Lead and participate in testing activities to validate solutions against business requirements, while supporting change management, user adoption, and training.
- Coordinate the resolution of production issues, including root cause analysis and collaboration with internal and external stakeholders.

What You Bring

- Undergraduate degree or college diploma in a related field.
- 6+ years of relevant experience.
- Strong process development skills and understanding of project lifecycles, with the ability to apply best practices in evolving business environments.
- Experience partnering with business stakeholders and subject matter experts to gather, document, and validate business requirements.
- Strong written and verbal communication and interpersonal skills, with the ability to collaborate effectively across business and technology teams.

You are motivated to contribute to something larger than yourself, approach complex challenges with rigor, and hold yourself to  high standards in a collaborative, performance-driven environment.

We provide colleagues with cutting-edge AI tools, dedicated learning time, and practical support to help them deliver with greater impact.

Inclusion & Accessibility

CPP Investments is committed to  equitable access to employment and building a workforce that reflects diverse talent and perspectives. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Attention: Protect Yourself from Fraud

CPP Investments is committed to a secure and transparent recruitment process. We will never ask candidates for payment or financial information at any stage of hiring. All legitimate opportunities are posted on our careers page, and communications will come from our applicant tracking system, Workday.

CPP Investments may use AI tools to help screen and assess applicants by analyzing resumes and applications for relevant skills and experience. These tools support, but do not replace, human decision-making.

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