About this role
JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Markets Portfolio Services (IPS) Account Lead SPOC –
Position Overview
Lead project management services for national/global client(s) portfolios while managing a geographically dispersed team of PM professionals. Drive exceptional client service, achieve financial targets, and serve as a trusted advisor to clients in their real estate project delivery.
Key Responsibilities
Client & Account Management
- Provide exceptional full-service project management across national client portfolios
- Develop and execute project delivery strategies aligned with client business objectives
- Build and manage key client relationships, resolving conflicts effectively
- Interface with executives at all levels within both JLL and client organizations
- Meet/exceed KPIs while maintaining high standards for delivery and communication
Team Leadership
- Attract, develop, and retain a diverse, geographically dispersed team of PM professionals
- Coach team members on JLL procedures, market best practices, and methodologies
- Drive a "trusted advisor" culture throughout all levels of the team
- Ensure appropriate team sizing and staffing for client workload
- Partner with management and HR to address talent needs promptly
Project Delivery
- Oversee implementation and execution throughout project lifecycle
- Manage vendor, consultant, and team performance to ensure compliance with all requirements
- Provide on-site supervision to ensure team meets performance criteria
- Deliver thought leadership to improve consistency, speed, and cost effectiveness
- Utilize cross-discipline teams to meet client needs in a "one-firm" approach
Financial Management
- Manage account P&L statement to achieve or exceed corporate financial targets
- Oversee financials for annual capital plans, including projections and variance reporting
- Demonstrate stewardship of client capital investments
- Identify and address potential liability and risk concerns
Required Qualifications
- Bachelor's degree in Architecture, Engineering, or Construction Management
- 10+ years of experience as a real estate project management leader
- Strong knowledge of architectural drawings and construction methods
- Exceptional organizational and analytical skills
- Strong interpersonal skills with ability to interact with executive-level stakeholders
- Proficiency in managing all aspects of construction projects including budgeting, scheduling, and change orders
- Experience in supervising, training, and evaluating talent at various levels
- Working knowledge of accounting, financial reporting, and capital plan management
- Travel expectations: 20% to 40%
Preferred Qualifications
- Advanced degree in relevant field (MBA, Project Management)
- Professional certifications (LEED, AIA, PE, PMP, Six Sigma)
- Experience managing contracts in a Principal capacity
- Knowledge of industry-leading project management software
- Experience working in global organizations with multicultural teams
What Your Day-to-Day Will Look Like
- Mentor and guide project managers to foster professional growth
- Collaborate with stakeholders to align project objectives with client goals
- Implement innovative project management strategies to enhance efficiency
- Oversee project timelines, budgets, and resources
- Engage with cross-functional teams to optimize project outcomes
- Foster an inclusive workplace culture supporting diversity and wellbeing
- Identify business opportunities and drive sales within the PDS team
- Develop pursuit strategies, pitch to clients, and secure new business
JLL believes effective teams thrive when everyone is empowered, creating an environment where professionals can inspire and lead while ensuring exceptional project execution.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
140,000.00 – 150,000.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
