Senior Digital Payment Product Owner

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The Senior Digital Payments Product Owner is self-motivated, imaginative, and energetic about building highly competitive non-card payment products. They serve as the product owner for Digital Payments related systems and payment types. They will act as a Digital Payments subject matter expert on digital payment rails and the associated regulatory and network rules. Serve as a senior internal consultant and advisor to executives regarding the execution of the overall payments and payments systems, including the payment platform strategy roadmap designed to modernize and streamline payments processes. They will partner closely with Digital Payments operational units, business project managers and other members of Digital Payments, the SMD system support teams, ETS support teams, and Digital Channels while also partnering with other stakeholder business units to ensure what is delivered fulfills operational needs, strategic needs and drives a superior member experience.

- Bachelor's Degree in Finance, Information Technology, Strategy or the or the equivalent combination of education, training or experience
- Extensive experience leading, shaping and developing innovative solutions while managing business risks
- Advanced analytical and conceptual skills to create original concepts/theories for various projects
- Ability to exercise initiative, produce desired results and achieve objectives
- Ability to learn different collaboration or product management tools quickly
- Ability to multi-task and prioritize with minimal direction and assertiveness to change team processes quickly
- Ability to productively communicate to stakeholders, team members, and leaders
- Working knowledge of enterprise-wide business systems applications such as FIS applications (e.g., IMPACS, ST, RM), relational databases, and Microsoft Office Applications
- Extensive experience in developing business or technology strategy
- Advanced knowledge of project/program management processes and methodologies
- Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices and company instructions, procedures and policies
- Previous project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partner team members
- Advanced skill influencing and guiding strategic thinking
- Advanced skill delivering effective presentations to groups of various sizes
- Effective skill building effective relationships through rapport, trust, diplomacy and tact
- Strong verbal, written and interpersonal communication skills
- Strong problem solving and negotiation skills

Desired Qualifications

- Experience implementing digital payments platforms
- Working knowledge of Navy Federal, NCUA, NACHA and Reg E policies, instructions, and regulations
- Experience in one or more Savings & Membership functional areas and understanding of related Savings & Membership laws and regulations
- Advanced knowledge of credit union operations/processes and procedures
- Appropriate industry certification, such as AAP, for associated digital payment types
- Master's Degree in Finance, Information Technology, Strategy or the or the equivalent combination of education, training or experience

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM

Location:

- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526