Program Manager

Job Summary
As a Project Manager at Delve, you’ll steer multi-disciplinary projects from kickoff to production hand-off—especially in the world of medical, consumer, and commercial products. You’ll bring structure to creative chaos, using design thinking, smart tools, and solid instincts to keep teams aligned and clients delighted. Whether juggling schedules, wrangling scope, or uniting engineers, designers, and researchers, you’ll be the glue that holds it all together. If you love the details but never lose sight of the big picture, and you’re excited to help talented teams do their best work, we’d love to meet you.

Responsibilities
- Serve as the primary liaison between Delve’s project teams and clients, ensuring clear communication and alignment
- Partner with Technical Leads and other senior team members to define project goals, product requirements, development plans, and ensure deliverables are met per client expectations and proposals
- Lead the planning and management of scope, schedule, and budget—proactively identifying risks, trade-offs, and scope changes
- Guide cross-functional teams through all phases of development
- Create proposals and budgets and manage schedules of internal and external support. Document all decisions, and track action items
- Maintain responsibility for project data setup accuracy and organization for internal project management database and server
- Regularly review project budget status with Account Director and Technical Lead and request resources to complete project work as necessary
- Support the creation and delivery of compelling client presentations and deliverables

Requirements
- 5+ years’ experience in Project Management, Product Management, Engineering Program Management, and/or other client-facing roles
- 2+ years of consulting or professional services experience
- A proven ability to manage complex product development projects from concept to completion
- Well-versed in project management tools (MS Excel, MS Project, Smartsheet) and the ability to quickly adapt to new systems

Preferred Experience
- Experience leading or supporting medical device development efforts with knowledge of relevant standards (ISO 13485, IEC 60601, IEC 62304, ISO 14971)
- A strong grasp of design thinking and human-centered design practices
- Experience guiding interdisciplinary teams with a commitment to fostering an inclusive team culture
- Exceptional communication skills, both written and verbal, with the ability to engage and influence multiple stakeholders
- A self-directed, detail-oriented mindset with a passion for crafting smart, elegant solutions
- Comfort navigating ambiguity and a curiosity that drives continuous learning and exploration
- A willingness to experiment with AI tools to improve our processes without losing the human touch

Be Inspired. Be Inspiring. Be yourself.
Delve embraces difference because creativity, curiosity, and diversity drive innovation. We nurture a supportive and inclusive environment. Be yourself and create a future that improves lives. We encourage applicants of color and those with diverse lived experiences to apply.

About Delve
Delve is a multidisciplinary product innovation firm that brings bold ideas to market those guides clients through the complexities of innovation, delivering better, faster, and more sustainable success. For over 55 years, Delve has mobilized the best experts and technologies for its clients, completing over 10,000 client projects, producing over 1,500 patents, and winning over 200 design awards.

Delve serves ambitious start-ups to Fortune 500 clients in the healthcare, consumer, and commercial industries, delivering innovation through advanced expertise in research, strategy, design, and engineering. Delve has placed innovation studios in Boston, Madison, Philadelphia, and San Francisco to attract forward-thinking leaders to solve complex product challenges through human-centered design.