Office Host & Front Desk Lead

Job Description (General Summary)

Are you hospitality-minded, highly organized, and naturally welcoming? At Intralox, one of the world’s leading innovators in conveyance solutions, we are looking for an Office Host & Front Desk Lead to join our Facilities & Maintenance team and play a key role in creating an exceptional office experience for employees, visitors, and guests. This onsite, full-time role (strongly preferred), is based at Intralox’s EMEA headquarters in Hoofddorp, the Netherlands.
Why this role matters Our office is more than a workplace. It’s where colleagues, customers, and visitors come together, and the experience they have from the moment they arrive matters. As Office Host & Front Desk Lead, you’ll be at the heart of creating a welcoming, professional, and well-organized environment where people feel looked after. You’ll lead day-to-day front desk operations, coordinate office activities and staff events, and handle a variety of requests and inquiries. Drawing on your hospitality mindset and administrative skills, you’ll also provide support with hotel bookings and event planning, helping ensure every interaction and experience runs smoothly.

### Job Responsibilities and Requirements
What you’ll do
- Lead daily front desk operations to ensure employees, visitors, and guests receive a warm, professional, and consistent welcome.
- Manage incoming inquiries and requests to provide timely support and keep day-to-day office activities running smoothly.
- Coordinate office activities and staff events to create engaging, well-organized experiences for colleagues.
- Support hotel bookings and event planning to make business travel and company events seamless and well coordinated.
- Maintain a welcoming and professional front desk environment that reflects Intralox’s commitment to high-quality service.
- Collaborate with colleagues and internal stakeholders to anticipate needs, solve practical issues, and continuously improve the office experience.
What you bring
- Proven experience in a similar office host, front desk, hospitality, or events-related role.
- Excellent communication skills in English.
- Strong organizational and multitasking skills, with the ability to manage a varied and dynamic workload.
- A service-oriented approach and commitment to delivering a high-quality experience.
- Confidence working both independently and collaboratively as part of a team.
- A natural ability to make people feel welcome and create memorable experiences.
- A proactive, attentive approach with a strong eye for detail.
- Experience coordinating events, hospitality arrangements, or hotel bookings
Nice-to-haves
- Fluency in Dutch
If you don’t meet every requirement but are excited about the role, we still encourage you to apply.
Why Intralox?
- International environment with opportunities to grow your career globally.
- A supportive, high-performing team that values collaboration.
- A workplace driven by ideas, innovation, and ownership.
- A financially strong, market-leading brand.
- Performance-based profit sharing.
- 25 holiday days + 6 ATV days.
- Excellent benefits package including a mobility card for business and personal use, pension scheme, and contributions to health and life insurance.
Building great things together Intralox is a global leader in innovative conveyance solutions, with more than 3,000 employees across 20+ countries. For over 50 years, we’ve helped customers grow by solving complex challenges with smart, reliable solutions.
At our core is a simple principle: be the best you can be. We’ve built a culture grounded in honesty, fairness, and respect, where every idea is valued and great thinking can come from anywhere. Self-managed, curious individuals thrive here.
We believe great results start with great people. That’s why we bring together driven, collaborative teams who are passionate about making a real-world impact. You’ll be empowered to take initiative, supported in your growth, and encouraged to continuously improve while working alongside colleagues who celebrate shared success.
Note: To be considered for this role, you need to be based in the Netherlands and have a valid work permit.