Process Excellence Lead P2P

Role overview

As the Process Excellence Lead of Procure to Pay (P2P) within Finance Delivery, you’ll be accountable for a consistent design and deployment of P2P end-to-end process transformation initiatives to deliver an efficient, effective process with a great user experience.

What you’ll do

- Process Performance & Continuous Improvement: Review end-to-end P2P performance, analyse deviations, pain points and root causes, and identify opportunities to improve efficiency, effectiveness and user experience.
- Business Cases & Benefits Realisation: Develop detailed P2P business cases, agree value drivers and lead process improvements through implementation, ensuring benefits are measured and realised.
- Process Documentation & Standardisation: Maintain accurate, accessible end-to-end P2P process maps, procedures and documentation for end users and Finance Operations. Drive standardisation, simplification and automation across the process.
- Process Operating Committees: Lead the P2P Process Operating Committees, bringing together key stakeholders to share best practice, prioritise improvements, secure buy-in and support delivery of end-to-end transformation.
- Process Governance, Risk & Compliance: Support the GPO in maintaining effective process governance, ensuring compliance with P2P policies, controls and design principles. Monitor process risks, assess control effectiveness and escalate material issues and exceptions.
- Data, Reporting & KPIs: Work with Finance Operations and Technology to develop meaningful KPIs, improve data quality and reporting, and leverage process analytics and automation to identify bottlenecks, measure performance and drive continuous improvement.
- S4Sky Transformation Support: Support the P2P GPO throughout the S4Sky transformation, contributing to end-to-end process design, Fit-Gap assessments, business requirements and Key Design Decisions (KDDs). Support Design Authority Group (DAG) governance, including assessment of design options, impacts and dependencies. Contribute to business testing, UAT, defect resolution, deployment and successful transition into BAU.
- Stakeholder & Relationship Management: Build and maintain strong relationships across Procurement, Finance Operations, Technology and the wider business, ensuring alignment on priorities, effective collaboration, issue resolution and successful delivery of P2P improvements.
- Change Management & Adoption: Work with Operations, Procurement and Change teams to support effective communication, training and adoption of new processes and systems, ensuring improvements are embedded and sustained.

What you'll bring

Essential Criteria

- Strong understanding of P2P end-to-end process and lean processing; the Process Lead should be a business expert in the process
- Strong stakeholder management across all levels of the organisation, high emotional intelligence and outstanding communication skills.
- Can demonstrate purpose, importance, and experience in managing process change, including communications
- Curious, data driven and desire to consistently improve (and the ability to balance this with the pressure of BAU for the organisation)

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

- Free Sky TV or NOW package, including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences

How you’ll work

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office.

The hybrid working expectations for this role are 2 days in the Livingston, Scotland office per week.

Your office base

Livingston

Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it’s a great place to work and connect.

The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Plus, there’s onsite parking available for cars, motorbikes and bicycles.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.