Propositions Manager - Connectivity

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Role/Team overview

We are looking for a Propositions Manager to join the Connectivity Propositions team. We own, define and deliver the strategy, roadmap and commercial performance of Sky's connectivity propositions, ensuring we continue to meet evolving customer needs while driving growth across our broadband and in-home connectivity portfolio.

You will shape the future of our connectivity propositions, developing customer-centric strategies, leading complex proposition initiatives and working cross-functionally to deliver commercial and customer outcomes.

What you’ll do

- Proposition strategy – Shape the strategy and roadmap for Sky's connectivity propositions, using customer, commercial, market and competitor insights to identify growth opportunities and improve customer value

- Proposition development and delivery – Lead the development and implementation of new propositions, features and customer experiences, working closely with Product, Technology, Commercial, Marketing and Operational teams to bring initiatives to market

- Portfolio ownership – Own and evolve key connectivity propositions and strategic programmes, ensuring propositions deliver against commercial objectives, customer needs and longer-term business priorities

- Business cases and investment decisions – Build insight-led business cases that articulate customer, commercial and financial benefits, partnering with Finance and Commercial teams to support prioritisation and investment decisions

- Cross-functional leadership – Lead complex proposition change programmes, coordinating stakeholders across the business to drive alignment, manage dependencies and ensure successful execution

- Future ready – Monitor emerging market trends, customer needs, technologies and competitive activity to identify future opportunities and inform long-term proposition and roadmap planning

What you’ll bring

- Relevant experience: Experience working in Propositions or related areas such as Strategy, Commercial, Product or Marketing, including developing and delivering customer-centric propositions from initial concept through to implementation.

- Strategic mindset: Experience using customer, market and commercial insights to develop proposition strategies, roadmaps and actionable plans, with clear priorities and intended customer and commercial outcomes.

- Problem-solving: Experience working through ambiguous or complex business problems, identifying opportunities and developing creative solutions that consider both customer needs and commercial viability.

- Analytical skills: Experience building and evaluating business cases, interpreting customer and commercial data, and using insights to inform decisions and define measures of success.

- Stakeholder management: Experience building relationships with senior and cross-functional stakeholders, influencing decisions and aligning multiple teams around shared objectives and agreed outcomes.

- Project and programme delivery: Experience leading complex initiatives involving multiple teams, including setting strategic direction, coordinating delivery and managing dependencies to achieve agreed objectives.

- Communication: Experience communicating complex information verbally and in writing to different audiences, including presenting strategic narratives to senior or executive stakeholders and translating these into clear, detailed operational requirements.

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

- Free Sky TV or NOW package, including Sky Sports and Sky Cinema

- Pension package with up to 9% employer contribution

- Private healthcare with mental health support

- Aviva Digital GP and dental insurance

- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect

- Sharesave and Tech schemes

- A range of Sky VIP rewards and experiences

How  you’ll  work

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office.

The hybrid working expectations for this role are 3 days in the office per week.

Your office base

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search  #LifeAtSky  on social media.