About this role
Position Summary
Manage recurring accounting and reconciliations for a hospitality loyalty program, including points earned, redeemed, expired and purchased, loyalty-related cash disbursements, billing information and regular financial reporting. Coordinate with finance and relevant external specialists as needed.
Job Details
Work Setup: Work from home
Shift/Schedule: Monday to Friday, 9:00 AM to 6:00 PM U.S. Eastern Time
Holidays: U.S. corporate holiday calendar
Responsibilities
- Prepare and post month-end journal entries for loyalty points earned, redeemed, expired and purchased.
- Reconcile loyalty-related general ledger accounts, cash disbursements and supporting activity.
- Prepare monthly franchise loyalty billing information and verify amounts used for invoices.
- Develop quarterly loyalty reporting and analysis for finance, asset management and business stakeholders.
- Assist with periodic loyalty-obligation valuation inputs and coordinate with a third-party actuary, with onshore manager oversight.
- Investigate variances and prepare supporting schedules for balance sheet accounts and reporting.
- Support Marketing and Loyalty leaders with accounting questions, forecasts, audits and controls.
- Identify opportunities to improve reporting accuracy, documentation and month-end routines.
- Maintain an email inbox, which is monitored daily. Questions in the email box will related to managed and franchise hotel owners looking for explanations on missed redemption and reservations that were reimbursed incorrectly.
- Maintain and update Smartsheet forms for new hotels, and program changes.
- Maintain a monthly reconciliation of total points outstanding within the loyalty program, and all program systems.
Qualifications
- At least 2 years of staff accounting or general accounting experience.
- Experience with month-end journal entries, general ledger analysis, account reconciliations and financial reporting.
- Working knowledge of U.S. GAAP and proficiency in Excel and accounting systems.
- Strong analytical, organizational and stakeholder communication skills.
Nice to Have
- Bachelor's degree in Accounting, Finance or a related field.
- Loyalty or rewards-program accounting, marketing-program accounting, deferred obligations or redemption liabilities.
- Exposure to actuarial valuations or third-party valuation inputs and related accounting.
- Hospitality accounting, consolidated reporting, budgeting or forecasting experience.