About this role
Bellman/Valet Driver
We are looking for a friendly and reliable Bellman/Valet Driver to safely transport guests to and from designated locations while providing excellent customer service. This role includes maintaining a clean vehicle, assisting guests with luggage, and ensuring timely pickups and drop-offs. The ideal candidate has a valid drivers license, a clean driving record, and a warm, service-oriented attitude. PT - $11/hr + tips
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Key Responsibilities
You will be the reliable and courteous transportation provider for our hotel guests, ensuring they reach their destinations safely and on time. Your daily tasks will include driving to and from designated locations, assisting guests with luggage.
You will report to the Front Office Manager or Hotel Operations Manager. A career as a Valet Driver/Bellman can take you down almost any path, and it is great for someone who wants to learn the hotel business inside and out. This is also a great career for someone who likes to leave work behind at the end of the shift.
Guest Arrival and Departure: Bellmen greet guests warmly at the entrance, assist with luggage during check-in and check-out, and escort them to their rooms while explaining in-room features and hotel facilities. They also inspect vacated rooms for forgotten items and coordinate with reception for lost property.
Luggage Handling: Bellmen carefully unload and load luggage, ensuring it is tagged, stored properly, and transported without damage. They take extra care with fragile items and heavy luggage, arranging them securely on bell carts. They may also manage luggage storage and retrieval during a guests stay.
Guest Assistance and Information: Bellmen provide information about hotel amenities, local attractions, dining options, and services. They respond to guest requests such as delivering towels, coffee, or parcels to rooms. They act as a liaison between guests and other hotel departments to ensure satisfaction.
Lobby and Work Area Maintenance: Bellmen maintain cleanliness and organization in the lobby, entrance, and assigned work areas. They monitor sanitation, report maintenance issues, and ensure the environment is welcoming and safe.
Coordination with Hotel Staff: Bellmen work closely with front desk agents to address guest needs efficiently. They follow hotel protocols for safety, security, and guest confidentiality.
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Education & Experience
Hotel experience is always a plus! Applicants should have:
- A combination of education and experience.
- Must be 25 years old to operate shuttles
- Valid Driver's License
What Youll Need to Succeed
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMGs Culture of Excellence
Why Our Associates Love HVMG
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.