About this role
Greet all customers. Answer telephones, transfer calls appropriately and take accurate messages. Maintain patient flow. Provide cooperative and courteous service to all customers, both internal and external. Adhere to the Code of Conduct at all times. Register patients accurately and efficiently, verify insurance, scan all pertinent information needed (HIPAA, Privacy Policy, insurance cards, etc.), and collect any monies due at time of service. Support co-workers in a team environment. Responsible for proper scheduling of Radiology exams to include X-ray, CT, Nuclear Medicine, Ultrasound, MRI and interventional procedures, for proper pre-registration of scheduled exams and for accurate pre-certification with insurance companies. Exercises professional judgement in performance of services and maintains a demeanor complimentary to medical ethics.
Qualifications
Education/Certification:
High school graduate
Experience:
Preferably a minimum 1-3 year experience in a radiology department. Must possess excellent communication and organizational skills; be team oriented and able to get along with others with a positive and outgoing attitude; have general computer knowledge and data entry skills. Graduate of Medical Office Technology and/or equivalent combination of experience and training preferred as well as experience with a Registration Department (Patient Access) or knowledge of registration functions preferred.