About this role
Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately. Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately.
- Sports enthusiast
- Excellent interpersonal and communication skills with guests and employees.
- Excellent verbal and written skills in English.
- Ability to analyze financial statements.
- Ability to explain wagering to new guests
- Ability to plan and execute departmental budget.
- Excellent organizational skills.
- Able to obtain a MS gaming license.
- 2 years supervisory experience preferred.
- College education with Financial or Business background preferred.
- High school diploma or equivalent required.
- Must be a minimum of 21 years of age.
- Must be able sit and stand for long periods of time.
- Must be able to maneuver to all areas of the casino.
- Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items.
- Must be able to walk and be on feet for long periods of time.
- Must possess a sense of urgency and keep pace with peak levels of business and customer demands.
- Must be able to work in stressful situations with constant public contact and frequent interruptions.
- Must possess basic math skills. Must be able to read, write, speak and understand English.
- Must be able to respond to visual and aural cues in a loud, fast paced environment. Must be able to tolerate secondary tobacco smoke.
- Must be able to work any day, any shift.