About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.
What you will have an opportunity to do:
The cleanliness of a hotel is one of the main reasons guests return and recommend our hotel to their friends and family. It goes without saying that hotel housekeepers play one of the most important roles in the daily operation of a hotel.
We are looking for individuals with great attention to detail to join our Housekeeping team. This is a part-time position designed to support business needs and peak occupancy periods. The ideal candidate creates a memorable experience for our guests through the care and attention they take in preparing and maintaining guest rooms.
This role truly is the "Heart of the House" and provides essential services that allow our guests to relax and enjoy their stay. A great housekeeping team can make a guest's stay go from OK to Outstanding!
Work Schedule
- Part-Time: Open availability preferred
- Typical weekday hours are 8:00 a.m. to 4:30 p.m. or 5:00 p.m., depending on business needs.
- Must be available to work weekends and holidays.
- Weekend shifts generally begin at 9:00 a.m.
Your Role
- Engage with guests to ensure their stay is going well.
- Work as a team to maintain the cleanliness of the resort/hotel.
- Keep work carts orderly and properly stocked.
- Properly utilize equipment, supplies, and guest amenities.
- Ensure the thorough cleanliness and sanitation of assigned guest areas.
- Change and inspect linens and towels daily, following standards established by the Green Program.
- Follow safety standards and remain aware of hazards such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons, reporting issues promptly.
- Always respect guests' property.
- Exercise responsible care of equipment.
- Report to work on time according to the posted schedule, maintain accurate time records, and follow proper room assignment procedures.
- Remain alert, courteous, and helpful to guests and coworkers at all times.
- Perform other related duties as assigned by the Floor Supervisor.
What are we looking for?
- Previous housekeeping experience preferred.
- Neat, professional appearance and pleasant personality.
- Strong time-management skills.
- Ability to work on your feet for extended periods.
- Ability to communicate effectively.
- Ability to read room numbers, dates, and basic instructions.
- Ability to move, bend, stretch, and position yourself to reach floor corners and high places; observe conditions; detect odors; maneuver carts weighing up to 100 lbs. in tight spaces; and operate equipment such as spray bottles, vacuums, mops, brooms, dustpans, scrub pads, and dusters.
- Ability to lift, carry, and position loads weighing at least 25 lbs.
Compensation:
$16.00
-
$17.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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