About this role
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Vision insurance
Join Our Call Scheduling Center Team!
Are you a people-person with excellent communication skills? Do you enjoy helping customers and keeping things organized? Our fast-paced Call Scheduling Center is looking for a dependable, upbeat Customer Experience Representative to join our growing team.
✅ What You’ll Do
- Answer inbound calls and assist customers with scheduling appointments
- Make outbound calls for follow-ups and reminders
- Provide excellent service and support to both customers and franchise partners
- Accurately log call details into our scheduling system
- Work closely with our team to ensure smooth daily operations
🌟 What We’re Looking For
- Strong verbal communication and listening skills
- A friendly, professional phone manner
- Ability to multitask and stay organized
- Computer literacy (Google Suite experience a plus). Training on multiple CRM systems provided
- Previous call center or customer service experience preferred (but not required—we will train the right person!)
💼 Position Details
- Location: 1821 Belt Line Road Garland, TX 75044
- Schedule: Full time and part time positions available
Shift 1: Mon 11am-7pm, Tues 8am - 4pm, Thurs 10am-6pm, Fri 7am - 3pm, Sat 9:30am-5:30pm
- Shift 2: Mon- Thur 5pm-8:30pm,. Fri 5pm-8pm
- Shift 3: Sat 12pm-8pm, Sun 9am-5pm
- Pay: $14-17 per hour, performance and outbound appointment booking bonuses
- Benefits: 401k company matching, dental and vision insurance, AFLAC, paid vacation and paid holidays after 90 days, business casual working environment, flexible schedules, discounts on carpet cleaning.
🚀 Why Join Us?
At our Call Scheduling Center, we don’t just answer phones—we build trust and keep our clients’ businesses running smoothly. You’ll be part of a supportive team that values professionalism, integrity, and growth.
📞 Apply Today!