Patient Care Administrator

Patient Services Coordinator

restASSURED | RX Medical

Looking for a role where you can make a real impact on patients while building a stable career in healthcare?

At restASSURED, we believe great patient care starts behind the scenes. Our team plays a critical role in making sure patients understand their coverage, receive timely care, and have a smooth, stress-free experience from start to finish.

If you enjoy helping people, staying organized, and being part of a supportive team, this could be the perfect fit for you.

What Youll Do:

In this role, youll be the go-to resource helping patients and providers navigate insurance, scheduling, and billing. A typical day includes:

- Verifying patient insurance benefits and eligibility (well train you!)

- Communicating with patients, providers, and insurance companies to gather and confirm information

- Explaining benefits, co-pays, deductibles, and coverage in a clear, supportive way

- Assisting with prior authorizations to ensure services are approved and covered

- Maintaining accurate and up-to-date patient records

- Collecting payments and documenting account activity

- Partnering with your team to keep workflows moving and avoid backlogs

- Delivering exceptional, compassionate customer service in every interaction

Qualifications

What You Bring:

- High School Diploma or GED (college degree a plus)

- 2+ years of experience in:

Medical insurance verification, authorization, or billing OR

- High-volume customer service (call center, healthcare, or similar)

- Strong communication skills—youre comfortable talking to patients and insurance providers

- Attention to detail and ability to stay organized in a fast-paced environment

- Experience with medical codes (HCPCS, ICD) is a plus, but not required

- A team-first attitude and willingness to jump in where needed

Additional Expectations:

- Meet productivity and quality standards

- Follow HIPAA and PHI regulations at all times

- Participate in ongoing training and development

Why Join restASSURED?

- Stable, growing healthcare company

- Hands-on training in Medicare, insurance verification, and billing

- Supportive, team-oriented environment where people step in and help each other

- Opportunity to build a long-term career in healthcare operations

- A role where your work directly impacts patient experience every day

If youre organized, people-focused, and ready to grow in healthcare, we want to hear from you. Apply now!