About this role
Summary: Carries a caseload of clients and provides direct service. Follows a service plan.
I. Direct Service Duties to Youth and Families
• Accepts clients from Director of Community Services and begins services within
prescribed guidelines.
• Completes an assessment on clients assigned by the Director of Community Services.
• Develops a service plan outlining services with the client and family.
• Insures all necessary documentation is properly signed and in the client file.
• Maintains regular contact with youth and families to provide advocacy/counseling/shelter
care services.
• Obtains proper releases and consents, and safeguards the confidentiality of all records.
• Participates in all inter-agency staffings of clients.
• Refers to other community resources and specialized services as appropriate.
• Coordinates cases with other community resources and specialized services.
• Participates in 24 hour emergency on-call rotation.
• Handles day time crisis cases which can not be handled by the crisis intervention worker.
• Provides support and assistance to foster parents when youth are placed in emergency
shelter care.
• Meets or exceeds agency standards of consistent contact with youth and parent/family (2
or more contacts per month with youth; 2 or more contacts per month with parent/family),
with each contact being a minimum of 30 minutes.
• Ensures 70% of clients met functioning goal, 90% of clients met permanency goal, and
90% of clients met safety goal.
• Provides 125 hours of direct service a month.
• Provides 25 hours of parent/family counseling a month.
II. Support Services
• Develops a working knowledge of, and establishes and cultivates cooperative
professional relationships with, community resources, allied agencies, and referral
sources.
• Participates in all YSB staffings and team meetings.
• Maintains on-going case file for each youth which is up to date and documents all
contacts.
III. Other Duties
• Reports itinerary on a daily basis.
• Completes day (time) sheets on a weekly basis.
• Attends all staff meetings and training sessions.
• Participates in annual evaluation.
• Represents the YSB at local community events as directed.
• Completes case notes in files, as well as monthly, court, and other reports as required.
• Actively participates in YSBIV's continuous Quality Improvement program.\
• Participates in client focus groups quarterly.
IV. Core Competencies
• Understanding
• Flexible
• Sensitivity to all cultures
• Approachable
• Organized
• Self starter
• Communication
*Youth Service Bureau of Illinois Valley believes that all people deserve
inclusivity, fairness, and justice. We believe that both the success of our team
and the wellness of our community is strongest by recognizing the qualities that
make each person unique, including race, gender, age, sexuality, ability, religion,
national origin, gender identity and other identities. The YSB team values and
respects each other and our community as we proudly serve