Incident Manager

SAIC is seeking a Senior Incident Manager to support the Special Operation Forces Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at Homestead ARB, Florida .

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide SOCSOUTH, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to SOCSOUTH, and ultimately the end-users who operate around the globe 24x7x365.

The Senior Incident Manager will be responsible for but not limited to the following duties:

- Design, configure, and maintain the Common Operational Picture. You will merge incoming data links, imagery, and intelligence feeds into a singular, real-time map environment used by commanders for critical decision-making.
- Act as the technical subject matter expert for the GCCS suite (such as GCCS-J for Joint or GCCS-A for Army) and associated command-and-control software like Agile Client.
- Coordinate with operational planners, J6 (communications), and mission partners. You will evaluate bandwidth, secure network infrastructure (SIPRNET), and tactical data links to ensure stable transmission of the tactical picture.
- Systems Integration: Bridge communications between joint C2 tracking platforms, ensuring cross-compatibility between various military branch networks and intelligence platforms

Required Education:

- Bachelor's degree and five (5) years’ experience (Prefer BS and eight (8) years' experience; Master's and six (6) years' experience; AS/AA and ten (10) years' experience; High School Diploma and twelve (12) years' experience)

Required Clearance:

- Must possess an active TS/SCI security clearance with the ability to maintain; US Citizenship required.

Required Skills:

- Strong written and verbal skills.
- Strong attention to detail.

Desired Skills:

- Advanced proficiency in GCCS-J, Agile Client, and command-and-control data syndication.
- Strong background in Joint operational planning, Multi-Tactical Data Link (MTDL) planning, or military NetOps