ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60036038

Requisition No: 886141

Agency: Children and Families

Working Title: ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60036038

Pay Plan: SES

Position Number: 60036038

Salary: AGENCY TO UPDATE

Posting Closing Date: 10/24/2026

Total Compensation Estimator Tool

Adult Protective Investigator Supervisor – SES

Anticipated vacancy

Department of Children and Families

Ft. Pierce

Internal Agency Only

Current employees will be compensated in accordance with the DCF salary policy.

What you will do :

This is advanced professional work supervising and directing the work of adult protective investigators and support staff. The primary duty of the employee(s) in the position (s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.

How you will make an impact :

- Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting vulnerable adults, working with families and conducting investigations of alleged abused, neglected or exploited adults.

- Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.

- Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.

- Evaluates employees against established standards and takes any necessary steps for corrective action.

- Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.

- Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.

- Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.

- Ensures that API operations are within legislative authority and in compliance with required federal, state rules and regulations.

- Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency;

- Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees;

- Collects, analyzes, and reports data regarding adult protective investigations

- Establishes and maintains cooperative working relationships with organizations and other agenices involved with adult protective investigations such as community based providers, law enforcement, medical personnel, nursing homes, and other community/agency resources

- Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

Minimum Qualifications:

- A bachelor's degree from an accredited college or university and two years of professional experience in one or more of the following areas: Florida Abuse Hotline, developmental services, law enforcement investigations, licensed health care, aging and adult services, licensed child day care, mental health.

- Valid driver’s license

- Must possess operational private vehicle for use in the performance of daily work activities.

PREFERRED QUALIFICATIONS:

- Previous Adult Protective Services experience

- Flexibility to commute to alternative office locations as needed

- Ability to speak/read/write Spanish/Creole/French or utilize American Sign Language may be considered in the selection process as determined by Agency need at time of interview.

Knowledge, Skills, and Abilities:

- Ability to supervise people

- Knowledge of professional ethics.

- Knowledge of investigative techniques and practices.

- Ability to recognize indicators of abuse and neglect.

- Knowledge of interviewing and observation techniques.

- Knowledge of court procedures and requirements

- Ability to determine work priorities, assign work and ensure proper completion of work assignments

- Ability to understand and apply relevant laws, rules, regulations, policies, and procedures.

- Ability to communicate effectively.

- Ability to establish and maintain effective working relationships with others.

- Ability to utilize computer systems including Microsoft Office Suite.

Candidate Profile (application) must be completed in its entirety.

- Include supervisor names and phone numbers for all periods of employment.

- Account for and explain any gaps in employment so that the hiring process is not delayed.

- Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

- It is unacceptable to use the statement “See Resume” in place of entering work history.

- If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Additional Information/Requirements

This position will require night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.

Incumbents may be exposed to possible hazardous conditions in the field.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- No state income tax for residents of Florida

- Annual and Sick Leave benefits

- Nine paid holidays and one Personal Holiday each year.

- State Group Insurance coverage options including health, life, dental, vision, and other supplemental insurance options

- Retirement plan options, including employer contributions

( For more information, please click www.myfrs.com );

- Flexible Spending Accounts

- Tuition waivers

- And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

Growth Opportunities:

DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/ .

- If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.

- The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

- We hire only U.S. citizens and lawfully authorized alien workers.

- Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113 , and enrollment must be completed within the first 30 calendar days of your appointment

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.

No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.