Overnight Supervisor - Joppa

Best Friends Fur EverMaryland, United StatesOn-siteFull-timeJunior, 1–2 yearsListed 2 weeks ago

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About this role

Overnight Supervisor – Dog Daycare & Boarding

Preferred: Dog handling experience, overnight work experience, and/or management experience

Job Summary
The Overnight Supervisor oversees all overnight operations of our dog daycare and boarding facility, ensuring the safety, health, and well-being of all dogs in our care. This role supervises staff, manages nightly tasks, and ensures company procedures are followed while working under the Resort Director.

Key Responsibilities

- Supervise overnight care for daycare, boarding, bathing, and enrichment programs

- Lead and support staff; provide coaching, feedback, and training

- Assign staff and coordinate nightly operations to ensure safe, efficient care

- Monitor dog health, behavior, feeding, and medication administration

- Maintain accurate reports (health, behavior, feeding, shift reports)

- Communicate updates and concerns with management and incoming shift leaders

- Ensure proper dog group assignments and safe handler-to-dog ratios

- Oversee facility cleanliness, safety, and inventory needs

- Respond to emergencies and coordinate veterinary care when needed

- Maintain positive relationships with team members and pet parents

Requirements

- High school diploma or GED

- 6+ months professional dog care experience preferred

- 1–2 years customer service experience

- Strong leadership, communication, and multitasking skills

- Comfortable working independently in a fast-paced environment

- Valid driver’s license and reliable transportation

Schedule & Availability

- Overnight position

- Must be available weekends and holidays

- Flexible schedule required

Physical Requirements

- Ability to stand/walk for extended periods (indoors/outdoors)

- Lift 50–60 lbs regularly

- Work in varying weather conditions and a loud environment

- Perform cleaning and facility maintenance tasks