About this role
Position Summary
The Manager of Student Engagement and Transition & Title IX Coordinator leads University efforts that help students transition successfully, build meaningful connections, develop as leaders, and persist through graduation. Approximately 70% of the role is dedicated to student engagement and transition, including orientation, student organizations, leadership development, community engagement, online student engagement, and related assessment.
Approximately 30% of the role serves as Logan University’s designated Title IX Coordinator. In that capacity, the position coordinates the University’s efforts to comply with Title IX, oversees the institutional response to reports of sex discrimination and sex-based harassment, and helps ensure that applicable policies and procedures are carried out promptly, equitably, impartially, and consistently. The Title IX Coordinator maintains appropriate independence and authority when performing compliance responsibilities and has direct access to senior leadership and legal counsel as needed.
Essential Duties and Responsibilities
Student Engagement and Transition (Approximately 70%)
Student Organizations and Involvement
- Provide administrative oversight for registered student organizations, including recognition, renewal, advisor support, annual planning, and compliance with University expectations.
- Coordinate student organization funding and budget request processes in partnership with appropriate University offices.
- Support student governance and create pathways that increase participation in co-curricular experiences.
- Develop resources that strengthen student leader onboarding, organization sustainability, leadership transitions, and member engagement.
Orientation and Transition Programs
- Lead the development, implementation, and assessment of comprehensive orientation programs for incoming on-ground and online student populations.
- Coordinate transition initiatives from admission through enrollment in partnership with Admissions, Academic Affairs, Student Success, and other campus partners.
- Design extended orientation and first-year transition experiences that connect students with people, resources, expectations, and opportunities for involvement.
- Develop orientation resources and communication plans for students, families, and support networks.
- Use participation, satisfaction, and student success data to strengthen orientation and transition programs.
Leadership Development and Community Engagement
- Design leadership development opportunities that prepare students for professional, civic, and community leadership.
- Create programs that build communication, collaboration, ethical decision-making, and team leadership skills.
- Develop community service and volunteer opportunities aligned with the University’s mission and values.
- Build relationships with alumni, community organizations, healthcare providers, nonprofit agencies, and other partners to expand mentorship, service, and experiential learning opportunities.
Online Student Engagement
- Develop virtual involvement, peer connection, leadership, and community-building opportunities for online students.
- Collaborate with Student Success staff to identify and address barriers to engagement for online learners.
- Gather feedback and review engagement measures to improve the online student experience and strengthen belonging and persistence.
Assessment, Technology, and Administration
- Use engagement, participation, feedback, and retention data to inform programming, resource allocation, and continuous improvement.
- Use University-supported technology, automation, and artificial intelligence responsibly to improve communication, planning, assessment, event coordination, and operational efficiency.
- Manage assigned budgets, records, reports, assessment data, and program documentation.
- Supervise student employees, interns, graduate assistants, and volunteers as assigned.
- Contribute to divisional planning, accreditation support, institutional committees, and initiatives related to student success and experience.
Title IX Coordination and Compliance (Approximately 30%)
- Serve as the University’s designated Title IX Coordinator and coordinate institutional efforts to comply with Title IX and applicable University policies.
- Receive and promptly assess reports of sex discrimination, sex-based harassment, sexual assault, dating violence, domestic violence, stalking, and retaliation that fall within applicable policy.
- Provide or coordinate outreach, information, supportive measures, referrals, and safety-related resources for students and employees, consistent with policy and without unreasonably burdening another party.
- Explain reporting options, available resolution processes, rights, responsibilities, and University resources to affected individuals.
- Coordinate the University’s grievance and informal resolution processes as applicable; ensure that trained, impartial personnel are assigned to investigator, decision-maker, appeal, and facilitator roles and that prohibited role conflicts are avoided.
- Monitor Title IX matters from initial report through resolution to support timely, equitable, impartial, and consistent administration of University procedures.
- Maintain secure case records, training materials, documentation, and records required by law and University policy; protect privacy and confidentiality to the extent permitted by law.
- Oversee and support Deputy Title IX Coordinators, including role clarity, protocols, communication, training, and periodic case-process review.
- Coordinate required Title IX training for personnel involved in the Title IX process and provide education to students and employees regarding rights, reporting options, supportive measures, and University resources.
- Maintain accurate and accessible Title IX contact, nondiscrimination, reporting, and policy information in University publications and online resources, in coordination with appropriate offices.
- Review Title IX policies, procedures, notices, and educational materials and recommend updates based on legal requirements, regulatory developments, and institutional experience.
- Coordinate with Human Resources, Student Affairs, Academic Affairs, Campus Security, legal counsel, and other offices when responsibilities intersect, including Clery-related coordination where applicable.
- Monitor case data for recurring concerns, patterns, barriers to reporting, or systemic issues and communicate material compliance risks and recommended corrective actions to appropriate University leadership.
- Maintain current role-specific training and knowledge necessary to carry out Title IX Coordinator responsibilities effectively.
Role Boundaries and Institutional Support
- The Title IX Coordinator does not serve as the decision-maker or appeal decision-maker in a matter the Coordinator has overseen and will not perform any role that creates a conflict of interest or bias.
- The Title IX coordinator will oversee and identify trained internal or external investigators, decision-makers, appeal officers, informal resolution facilitators, and legal resources so the Coordinator can oversee a fair process without personally performing every function.
- Title IX responsibilities take priority when a report, urgent supportive measure, regulatory deadline, or active case requires immediate attention. Student engagement deadlines and events should be supported through cross-training and backup coverage.
- The workload allocation should be reviewed periodically based on case volume, regulatory changes, training obligations, and the scope of engagement programming. Additional support or reassignment of duties may be necessary if Title IX demands regularly exceed the anticipated 30% allocation.
Qualifications
Required Qualifications
- Master’s degree in higher education administration, student affairs, leadership, counseling, education, organizational development, compliance, or a related field.
- Three years of progressively responsible experience in student affairs, student engagement, orientation, leadership development, student success, compliance, investigations, or a related area.
- Demonstrated experience developing, implementing, and assessing student programs and initiatives.
- Ability to complete recognized Title IX Coordinator training promptly upon appointment and maintain ongoing role-specific training.
- Ability to interpret and apply policies and regulatory requirements in practical institutional processes.
- Experience handling confidential and highly sensitive information with discretion, impartiality, and sound judgment.
- Strong organizational, project management, written, verbal, presentation, facilitation, and interpersonal communication skills.
- Ability to manage multiple complex and time-sensitive matters and collaborate effectively across departments.
- Ability to analyze data, assess program effectiveness, and maintain accurate records and documentation.
- Proficiency with Microsoft 365 and the ability to learn and responsibly use University-supported technology and AI tools.
Preferred Qualifications
- Experience in graduate, professional, or health sciences education.
- Experience overseeing orientation, student organizations, leadership development, community engagement, or online student engagement.
- Prior experience as a Title IX Coordinator, Deputy Title IX Coordinator, investigator, or other trained Title IX team member.
- Formal Title IX Coordinator or investigator training through a recognized professional organization.
- Experience with policy development, regulatory compliance, case management, or institutional risk management.
- Experience coordinating large-scale programs, events, or cross-functional institutional initiatives.
Knowledge, Skills, and Abilities
- Knowledge of student development, transition, engagement, belonging, and retention practices.
- Working knowledge of Title IX compliance principles and the ability to remain neutral and objective in sensitive or disputed matters.
- Ability to build trusted relationships while maintaining appropriate independence, confidentiality, and accountability.
- Ability to facilitate difficult conversations professionally and treat all participants fairly and respectfully.
- Strong attention to detail, documentation, follow-through, and timely communication.
- Ability to recognize potential risk, consult appropriate experts, and escalate concerns when necessary.
- Commitment to fairness, due process, consistency, student success, and continuous improvement.
Success Measures
- Healthy student organization participation, governance, leadership continuity, and compliance.
- Effective orientation and transition experiences for on-ground and online students.
- Expanded leadership, service, community engagement, and online involvement opportunities.
- Demonstrated use of assessment findings to improve belonging, engagement, persistence, and operational effectiveness.
- Timely, impartial, consistent, and well-documented coordination of Title IX reports and processes.
- Appropriate supportive measures, clear communication, trained process personnel, and current policies and educational resources.
- Effective collaboration with Deputy Title IX Coordinators, institutional partners, legal counsel, and senior leadership.
- Workload management consistent with the intended 70% student engagement and 30% Title IX allocation.
Working Relationships
The position works closely with Student Affairs, Student Success, Admissions, Academic Affairs, Human Resources, Campus Security, Marketing and Communications, legal counsel, faculty, student leaders, alumni, and community partners. When acting as Title IX Coordinator, the employee must have sufficient authority, access, independence, and institutional support to coordinate compliance responsibilities objectively and effectively.
Physical and Work Environment Requirements
The position operates in a professional office and higher education environment and requires attendance at meetings, programs, events, and training sessions across campus. The employee must be able to deliver presentations, use standard office and computer technology, and respond appropriately to time-sensitive matters. Some evening, weekend, or after-hours availability may be required for student programs, major events, urgent reports, or institutional needs.
General Statement
This job description describes the primary responsibilities of the position and does not state or imply that these are the only duties to be performed. The employee may be assigned other duties consistent with the role and is expected to assist with coverage during peak periods and support the University’s mission and goals.
Implementation Note
This combined role is intentionally narrower than a full-time institutional compliance position. Behavioral Intervention Team leadership, institution-wide compliance training unrelated to Title IX, and broad risk-management duties are not included. Before adoption, the Title IX provisions and reporting structure should be reviewed by University counsel against the University’s current policies and the regulations in effect at the time of implementation