Jr Analyst, Commercial Operations

Baxter International Inc.Heredia, Heredia ProvinceOn-siteFull-timeNew grad, 0–1 yearsListed 8 hours ago

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About this role

This is where  your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your role at Baxter

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As a Jr Analyst, Commercial Operations, you will be central to our mission, using your skills to ensure detailed execution of our commercial operations. This role uniquely supports the MPT and Hillrom Divisions, handling PSS/GSS memberships, eligibility inquiries, and GPO connections. You will collaborate across Sales Operations functions, ensuring high performance and compliance.

Your Team

At Baxter, our products and therapies touch the lives of millions globally. Our team is driven by the ambition to bring smarter, more personalized care to everyone. For over 87 years, we have stood at the forefront of healthcare innovation, and our dedicated team members are committed to realizing our boldest opportunities. By joining our team, you will be part of a community that challenges to transform global healthcare, working alongside professionals who are dedicated to making a difference!

What you'll do

- Be responsible and held accountable for the PSS/GSS membership GPO rosters upload and maintenance.
- Handle contracts connections as per requests. Collaborate with trading partners on PSS/GSS Eligibility questions.
- Process and maintain multiple team mailboxes through Outlook.
- Follow up accurately and in a timely manner on requests sent by diverse groups/businesses.
- Maintain open communication (verbal and written) with team members and leadership.
- Support as backup for any other activity required in the team, based on previous training plans, by the Supervisor.
- Build and maintain SOP processes documentation, continuously updating based on research, experience, and process changes.
- Liaise with Audit to provide support on internal and external audits requests and work preventively on SOX controls.
- Provide outstanding customer service to all internal/external customers, assist and provide training to internal or external employees as needed, monitor metrics closely to ensure that performance goals are achieved.

What you'll bring

- Active university student pursuing a bachelor's degree, or holder of a completed Technical Degree in a relevant discipline.
- 6-12 months of experience in contracts (ideal), customer service or back office
- Confirmed demonstration of key finance proficiencies and qualifications.
- Fully bilingual (English/Spanish) with a minimum requirement of B2 proficiency.
- Proficiency in Microsoft Excel
- Experience with ERP tools: SAP, JDE, etc.
- Strong analytical and problem-solving skills.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .