Clinical Services Lead

Bring people, planning and great client service together.  
Are you an approachable team leader who enjoys working alongside others and keeping things running smoothly ? Join VetSouth as our Clinical Services Lead in Gore , combining day-to-day people leadership, practical coordination and great client service.

About the role

R eporting to the Hub Manager, you’ll provide day-to-day leadership for our Gore Reception and Farm Services teams and coordinate the clinical calendar across production and companion animal services. Working alongside the team and clinical leaders , you’ll support clear priorities, shared responsibilities and a balance between veterinary availability
and client and patient needs.

This is a hands-on, lead role with responsibility for people and day-to-day service coordination. You’ll balance leading the team with practical involvement in daily clinic life , keeping work connected across Gore, Tapanui and the wider VetSouth team.

- Lead the Reception and Farm Services teams day to day, coordinating workloads , providing regular feedback and supporting ongoing development in a collaborative team environment .

- Keep the clinical calendar responsive to service demand, veterinary availability and changing priorities.

- Work alongside Clinical Leads and the Tapanui Clinic Coordinator to anticipate pressure points and maintain effective coverage.

- Keep information flowing and contribute practical ideas that support consistent, efficient and client-focused service.

- Provide practical support when the team needs it and champion a safe, supportive working environment.

About you

You bring experience leading or supervising a team, along with strong organisational skills and a practical, approachable style. You enjoy working alongside others , communicate clearly and stay composed when plans change.

You’re comfortable setting expectations, making day-to-day decisions and providing feedback, while recognising when to seek support from the Hub Manager. This role would suit someone with team-level leadership experience who enjoys staying close to day-to-day operations.

- An approachable leadership style, with confidence setting clear expectations and providing guidance, feedback and support.

- Strong planning and coordination skills, including balancing workloads, calendars and competing demands.

- A collaborative approach and confidence working with a range of teams and stakeholders.

- Confidence using business systems and maintaining accurate records and schedules.

- A willingness to roll up your sleeves while keeping sight of the bigger picture.

- A current full driver licence and availability for reasonable travel and occasional out-of-hours work.

Ready to join us?

We’d love to hear how your team leadership experience, organisational skills and practical approach to client service could contribute to VetSouth.

Applications close on 8 November 2026. We are reviewing applications as they come in and reserve the right to close applications early, so we encourage you to apply promptly.