Know Your Customer (KYC) Associate

You will join a dedicated functional team responsible for Client Onboarding and KYC activities for North America. You will perform KYC and client documentation analysis to support the approval of new customers and amendments to existing ones, applying regulatory requirements across applicable jurisdictions and internal procedures. You will review legal and commercial documents to understand client activity, structure, and associated risks, execute AML policies, and act as a key point of coordination across Sales/Bankers (Front Office), internal Lines of Business, and partner teams including Legal, Compliance, Internal Controls, Technology, Client Services, and regional/global Client Onboarding teams. You will also contribute to quality control, reporting, metrics, and procedure maintenance to ensure compliant onboarding outcomes.

Job Responsibilities

- You will perform KYC and client documentation analysis to support approvals for new customers and amendments to existing clients.
- You will identify and apply regulatory requirements across applicable jurisdictions and internal procedures.
- You will analyze legal and commercial documentation to understand client activity, ownership/structure, and risk profile.
- You will execute AML policies and internal procedures in line with local and global principles.
- You will partner daily with Sales/Bankers (Front Office) to obtain required documentation and resolve onboarding requirement/status questions.
- You will perform quality control checks to ensure onboarded clients meet applicable rules, protecting the bank’s reputation, assets, and finances.
- You will track and follow up on pending client documentation by liaising with internal Lines of Business and other stakeholders.
- You will maintain Standard Operating Procedures and produce client searches, reports, and regional client setup metrics as required (including regulatory needs).

Required Qualifications, Capabilities and Skills.

- University degree (Business Administration, Economics, Law, Information Technology, Engineering, or related).
- Fluent English (written and verbal), with formal English communication required for daily tasks.
- Experience working to deadlines for time-sensitive deliverables.
- Experience in documentation management.
- 5+ years of relevant experience, preferably within a financial institution.
- Excel skills (plus Word and PowerPoint).

Preferred Qualifications, Capabilities and Skills.

- Experience leading or participating in special projects.
- Experience organizing workload across team members and setting priorities.
- Management experience with small teams (team lead/supervisor).
- Excellent verbal, written, and interpersonal communication skills.
- Strong organization, prioritization, problem-solving, and control mindset; ability to deliver timely, accurate support.
- Ability to work under pressure, adapt to changing priorities, and lead internal meetings/calls to provide process status updates.