Group Assistant Manager – Legal Operations

Job Purpose

Group Legal plays a critical role in supporting DP World's growth strategy, managing the legal risks of a highly diversified and geographically complex business. The Group Assistant Manager - Legal Operations will join a transforming legal function during a pivotal period of digital innovation and process excellence. This role offers exposure to enterprise legal operations at scale, diverse technical platforms, and a global team operating across emerging and developed markets.

Key Accountabilities

1. Legal Technology Systems Administration (35%)

- Administer Sirion CLM platform on a day-to-day basis: manage user access, troubleshoot technical issues, maintain system hygiene (data quality, naming conventions, folder structures).
- Administer JIRA Legal Service Management: manage intake request workflows, track matter allocation and status, generate operational reports and dashboards.
- Support migration of agreements and templates into Sirion precedent bank; maintain version control, audit trails, and metadata accuracy.
- Document and maintain standard operating procedures (SOPs) for all eight legal operations workstreams; update as processes evolve.
- Coordinate with IT and external vendors on system implementations, upgrades, and technical issues; escalate strategic platform decisions to VP.
- Manage user onboarding and training documentation for new Group Legal team members on legal operations systems and processes.

2. Document & Obligation Management (25%)

- Execute day-to-day document management: file, retrieve, organize, and maintain version control across central legal repository.
- Establish and enforce folder structure, naming conventions, and filing standards across Group Legal; train team members on compliance.
- Support obligations management workflow: extract key obligations from executed agreements, enter into Sirion, maintain renewal date tracking and compliance triggers.
- Create and maintain obligation tracking reports and dashboards for stakeholder groups; provide monthly reporting to VP.
- Coordinate archival and transition of legacy contracts and documents into modern systems; liaise with IT on data migration.

3. Research, Knowledge & Compliance Support (20%)

- Conduct regulatory and legal research on assigned topics (e.g., freight forwarding licensing frameworks, jurisdiction-specific compliance requirements).
- Maintain transaction tracking documentation and support transaction bible uploads for M&A and major commercial transactions.
- Support development and maintenance of legal playbooks, risk assessment frameworks, and policy repositories.
- Assist with regulatory compliance monitoring across key regimes impacting Group Legal function; flag emerging requirements to VP.
- Prepare research summaries and briefing documents using AI-assisted tools (Claude, legal insights platform); present findings to stakeholders.

4. BAU agreement reviews (15%)

- Review and quality check BAU agreements such as NDAs, LOI, MoU.
- Review commercial contracts against negotiation playbooks where available.
- Coordinate requests for legal support incoming using JIRA.

5. Stakeholder Support & Operational Excellence (5%)

- Respond to requests from Group Legal team members across HO, regions, and business units with accuracy and responsiveness.
- Deal with data, reporting, process improvement analysis, and administrative requirements.
- Participate in legal operations governance forums and steering group meetings; contribute operational insights.
- Identify process bottlenecks and inefficiencies; propose solutions and collaborate on implementation.

Qualifications, Experience and Skills

Essential Qualifications and Experience:

- Bachelor's degree in Law, Business Administration, or related field (or equivalent professional qualification). Ideal candidate has passed the E&W SQE.
- 2–4 years of experience in legal operations, legal services administration, contract management, or related function.
- Demonstrated experience with legal technology platforms (CLM, document management, matter management systems); strong learning ability required.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn new software quickly.
- Strong written and verbal communication skills; ability to work effectively with lawyers and support staff across multiple locations.
- Organized, detail-oriented, and proactive problem-solver with ability to manage multiple concurrent workstreams.

Preferred Skills:

- Prior experience in in-house legal department or law firm legal operations.
- Familiarity with Sirion CLM, JIRA, or similar enterprise platforms.
- Experience with regulatory research or legal compliance documentation.
- Exposure to legal operations frameworks and best practices (e.g., CLOC principles, ACC resources).
- Experience working across emerging market jurisdictions or global organisations.
- Basic familiarity with AI-assisted tools (e.g., Claude, ChatGPT) applied to legal workflows.