Head of Global Banking Technology Engineering

Some careers have more impact than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 58 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Global Banking Technology Engineering

The Opportunity

The Head of Global Banking Technology Engineering is responsible for leading the engineering function across Global Banking Technology, providing strategic, operational and people leadership for a global organisation of approximately 300 engineers supporting Capital Markets & Advisory, CRM, Omnia and Infrastructure Finance & Sustainability.

The role is accountable for defining and executing the engineering strategy, ensuring the consistent adoption of engineering standards, modern software development practices, architecture principles and operational excellence across all technology domains. Working closely with Business, Product, Architecture and Technology leadership teams, the role ensures technology delivery aligns with business objectives while maintaining a strong focus on resilience, security, scalability and regulatory compliance.

The role will champion the responsible adoption of Artificial Intelligence (AI), Generative AI, automation and emerging engineering technologies to improve developer productivity, accelerate delivery, enhance operational effectiveness and support innovation across the Global Banking Technology organisation. The successful candidate will foster a culture of experimentation and continuous learning whilst ensuring AI capabilities are leveraged appropriately within governance, security, risk and regulatory frameworks.

As a senior technology leader, the role serves as a key member of the Global Banking Technology leadership team, driving engineering transformation, talent development, workforce strategy and delivery performance globally.

What you’ll do

Strategy and Leadership

- Define and run the engineering strategy for Global Banking Technology (Capital Markets and Advisory (CMA), CRM, Omnia and Marketing, Infrastructure Finance & Sustainability), in line with the bank's global technology roadmap and business priorities.

- Lead a matrix organization of engineering leads, architects, and engineers across multiple business domains.

- Anticipate how AI, automation and evolving technology landscape will reshape roles, skill mix, and team sizes and plan workforce transformation, cultural change and process changes required to adopt to changing time proactively.

- Represent CMA & FEM Technology in global leadership and engineering forums and build credibility with senior stakeholders.

Engineering Excellence and Delivery

- Own engineering delivery commitments across the portfolio: quality, cost efficiency, and time to market.

- Enable the Digital transformation of CMA Technology by delivering Digital capabilities to customers and delivering / maturing Agile Ways of Working across Technology and inform, assist the business to adopt these practices alongside technology.

- Drive adoption of modern engineering practices. Example, AI adoption, Resiliency, Technology risk management, CI/CD, DevSecOps, test automation, etc.

- Set and track engineering metrics, such as DORA metrics, defect leakage, availability, and productivity, and use them to drive continuous improvement.

- Lead modernization and enterprise estate simplification programmes: microservices, API-first architecture, and legacy decommissioning.

- Champion / lead responsible adoption of emerging technologies including AI coding assistants, agentic workflows etc. Put clear guardrails in place for security, data protection and model risk.

- Keep a forward-looking view of the technology landscape and make pragmatic build, buy or partner decisions.

Risk, Controls, and Governance

- Make sure all engineering work meets the organization’s technology risk, information security, and data privacy standards, and applicable regulations.

- Partner with Risk, Audit, Compliance, and CISO teams to remediate findings and keep a strong control environment.

- Recognize frontier AI models find and weaponize vulnerabilities faster than before. Identify and implement tooling / process so the organization can patch / mitigate at a comparable speed.

- Maintain a strong control environment with timely closure of audit and risk findings, clear risk ownerships, and transparent risk reporting to leadership.

Operation Resilience

- Own production platforms and operational resilience end to end for all services governed by Global Banking including incident management, disaster recovery, business continuity and ensuring organization can stay within tolerances.

- Ensure compliance with applicable global and regional regulatory frameworks.

- Embed site reliability engineering practices, strong observability and automated remediation to reduce manual toil and operation risk.

- Own regular scenario testing, disaster recovery exercises and failover drills and ensure lessons learned are implemented and read across the organization.

People and Culture

- Management responsibility for all Global Banking engineering staff globally.

- Attract, develop, and retain top engineering talent. Build strong leadership succession and technical career paths.

- Promote a culture of ownership, innovation, inclusion, and psychological safety.

- Invest in structured reskilling and upskilling in evolving technology and industry practices so that existing talent grows with the organization and industry.

- Build succession plans and a strong leadership bench for critical roles.

Leadership Competencies

- Strategic thinker who can turn global priorities into actionable local roadmaps.

- Knowledge of the financial services industry and global marketplace.

- Delivery of Complex Change: have consistently demonstrated the successful management and delivery of complex transformational change.

- Operational Resilience: Have shown strong ability to adapt and operate through disruptive change. Agile critical thinker able to lead through change at pace and with resilience.

- Executive presence and influence across geographies and cultures.

- Balances speed of innovation with control and risk discipline.

- Leader who builds people and scales organisations through others.

- Data-driven decision-maker with strong commercial skills.

What you will need to succeed in the role:

- A strategic leader with deep knowledge of the financial services technology, ideally experienced in Capital Markets, CRM, Global Banking or similar product lines.

- A broad and comprehensive understanding of the different systems, theories and practices relevant to technology

- Requires very strong abilities in critical thinking, creativity, and innovation in developing new concepts, theories, and products to address complex and strategic issues

- Delivery of Complex Change: Have consistently demonstrated the successful management and delivery of complex transformational change both regionally and globally

- Operational Resilience: Have shown strong ability to adapt and operate through disruptive change. Agile critical thinker able to lead through change at pace and with resilience.

- Degree level education – probably in Technology, Engineering or related STEM field.

You’ll achieve more when you are at HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (India) Limited***