About this role
Lincoln Surgical Hospital is a leader in innovative surgical care, dedicated to delivering exceptional experiences and outstanding outcomes for our patients. Our physicians and team members work together in a patient-focused environment where compassion, quality, and service excellence are at the heart of everything we do. We are currently seeking a professional, detail-oriented Admissions Representative to join our team on a PRN basis.
Schedule:
PRN (as needed). Hours are primarily evenings from 4:00 p.m. to 7:30 p.m. and Saturdays from 8:00 a.m. to 2:30 p.m. Schedule may vary based on departmental needs.
Key Responsibilities:
- Register patients prior to surgery and verify demographic and insurance information.
- Collect patient financial responsibilities and assist patients and families as needed.
- Greet, direct, and assist patients and visitors in a courteous, professional manner.
- Review insurance information and communicate any discrepancies to the appropriate personnel.
- Obtain required registration and consent signatures, ensuring all documentation is accurate and complete.
- Answer and route incoming calls on a multi-line phone system, taking accurate messages as needed.
- Maintain the accuracy, completeness, and integrity of patient medical records.
- Utilize health record indexing, storage, and retrieval systems to organize and manage information.
- Scan and upload records into the electronic medical record (EMR) system according to department guidelines.
- Release information in compliance with organizational policies and applicable regulations.
- Safeguard medical records and maintain strict patient confidentiality.
- Audit clinical records to ensure required documentation is complete and meets established standards.
Qualifications
- High school diploma or equivalent required.
- Previous hospital, inpatient, or outpatient registration experience preferred.
- Basic Life Support (BLS) certification required within 90 days of employment.
- Excellent organizational, communication, and customer service skills.
- Strong attention to detail and computer proficiency required.
- Ability to work independently and adapt to changing departmental needs.
If you are passionate about providing exceptional service and helping create a positive patient experience, we encourage you to apply and join our team.