About this role
The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.
As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.
You will help build scalable logistics capabilities that support TikTok Commerce across global markets.
About the team
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.
We are seeking a highly motivated Business Development Project Intern to support our FBT (Fulfillment by TikTok) team within the Fulfillment Operations organization. This internship offers a unique opportunity to contribute to ongoing operational projects, system improvements, and launch readiness initiatives across Europe. The ideal candidate brings a combination of analytical thinking, attention to detail, and interest in supply chain solutions, project coordination, and testing.
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.
Key Responsibilities:
- Merchant acquisition and onboarding
- Proactively identify and engage target merchants, with a particular focus on leading Beauty brands. Clearly articulate the value proposition of FBT, address potential barriers and concerns, and successfully onboard merchants onto the FBT program.
- Day-to-day account operations
- Serve as an FBT Account Manager with deep involvement in merchants' day-to-day operations, including but not limited to handling daily inquiries, conducting monthly business reviews, supporting inventory planning, assisting with inbound shipments, and resolving billing issues to effectively guide merchants in problem resolution.
- Merchant feedback and improvement initiatives
- Continuously gather and synthesize merchant feedback to generate actionable insights; conduct root cause analysis to identify gaps between merchant needs and current business/product capabilities; propose high-quality product and operational improvement requirements and drive their implementation.
- Merchant relationship management
- Build and maintain trust-based, mutually beneficial partnerships with Korean merchants and K-Beauty brands to progressively increase FBT adoption and utilization rates.