About this role
Your Responsibilities
As a key contributor to a cross-functional team, you will shape the Dynamics solution landscape and ensure it meets business needs in a stable and scalable way.
Configure, customize and extend Microsoft Dynamics 365 according to business requirements
Analyze business processes and translate requirements into functional and technical solutions
Design and implement integrations with surrounding systems (e.g., via Dataverse, Power Platform, Azure, APIs)
Support data migration, testing, deployment and go-live activities
Provide second- and third-level support, analyze incidents and ensure system stability
Act as the point of contact between business departments, IT and external partners
Document solutions and train key users
Proactively identify improvement potential and contribute to release and change management
Your Profile
Several years of hands-on experience with Microsoft Dynamics 365 ([module])
Solid knowledge of the Power Platform (Power Apps, Power Automate) and Dataverse
Experience with system integrations (REST APIs, Azure services)
Good understanding of business processes in [sales / customer service / finance]
Experience in requirements analysis and in working directly with business stakeholders
Structured, self-driven and solution-oriented working style
Strong communication skills and the ability to explain technical topics to non-technical audiences
Fluent German and English