Senior Engineer Workplace Technology

Job Title
Senior Engineer Workplace Technology

Job Description

Senior Engineer, Workplace Technology

About IG Group

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn’t pivot to innovation; it’s how we’ve always operated. What that means for the people who work here is real, genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses.

The bar is high - bring a curious and forward-thinking mindset and we’ll give you the platform to define what comes next.

Join us at IG - The future gets built here.

Your role in the team:

You will join the Workplace Technology team in Infrastructure & Operations, which owns IG’s end-user technology: devices (Windows and Mac), Microsoft 365 and Intune, identity, endpoint security, audio-visual and meeting room tech, and AI tooling. The team combines support and engineering skills and is responsible for a secure, productive, modern workplace experience for colleagues across the Group.

You will report to the Principal Engineer -Workplace Technology The role has no direct reports, but you will lead projects technically and mentor junior engineers. You will work day to day with Information Security, Network and Infrastructure Services, the Service Desk, application owners and engineering teams, Compliance and Audit, and our suppliers.

Your role :

This role exists to engineer the platforms that shape how IG’s people work, from the Windows Server estate running our back-office IT, Azure Infrastructure-as-a-Service, Azure Virtual Desktop, Microsoft 365 and Entra ID. You will design and automate secure, resilient services as part of the estate moves from on-premises to Azure, while keeping what stays on premises dependable for the medium and long term. You will be a senior technical voice in a capable team, raising engineering standards and developing the engineers around you.

What you'll do:

Key Responsibilities

- Provide senior engineering, design, implementation and operational support across IG's Microsoft platform estate, encompassing on-premises, hybrid and cloud services.

- Own the technical roadmap and lifecycle management of Microsoft 365, Microsoft Entra ID, Exchange Online, SQL Server, Windows Server, Intune and associated workplace technologies.

- Design, implement and support Azure infrastructure services, ensuring alignment to the Cloud Adoption Framework: security, governance, resilience and operational standards.

- Lead the design, deployment and ongoing operation of Azure Virtual Desktop (AVD) services, including host pools, session hosts, image management, FSLogix and user experience optimisation for a globally distributed user-base.

- Engineer and manage enterprise identity and access management solutions, including Active Directory, Entra ID, Conditional Access, MFA, Privileged Identity Management and Single Sign-On.

- Support and modernise core Microsoft infrastructure services including Active Directory, Group Policy, PKI and Exchange hybrid environments.

- Drive adoption of cloud-native and modern workplace technologies while managing the transition from legacy platforms.

- Develop and maintain automation, orchestration and self-service capabilities using PowerShell, Microsoft Graph, Azure Automation and related technologies.

- Lead technical investigations, problem management activities and root cause analysis for critical service incidents.

- Define and maintain monitoring, alerting, operational procedures, recovery processes and service documentation for Microsoft platforms.

- Partner with Cyber Security, Infrastructure, Architecture and Service Management teams to ensure services meet compliance, regulatory and security requirements.

- Act as a senior technical escalation point and provide leadership during major incidents and complex technical challenges.

- Mentor engineers, share technical knowledge and promote engineering best practices across Workplace Technology.

- Evaluate emerging Microsoft technologies and provide recommendations to support IG's Workplace Technology strategy and future roadmap.

What you'll need:

Role Requirements

Essential

- Extensive experience in a senior Microsoft infrastructure, platform or cloud engineering role.

- Expert knowledge of Microsoft 365 services including Exchange Online, Teams, SharePoint Online/OneDrive and Intune.

- Strong experience with Microsoft Entra ID, Active Directory and hybrid identity architectures.

- Advanced knowledge of Windows Server administration and enterprise Microsoft infrastructure services.

- Experience supporting Exchange Online and hybrid Exchange environments, including email security, compliance, retention and journaling. Good understanding of SMTP routing and transport.

- Proven experience designing, deploying and supporting Microsoft Azure services within enterprise environments.

- Strong understanding of security and compliance technologies including Conditional Access, MFA, Microsoft Defender and Zero Trust principles.

- Advanced PowerShell scripting and automation capability.

- Experience with Microsoft Intune, Windows Autopilot and modern endpoint management.

- Strong troubleshooting, incident management and problem-solving skills within business-critical environments from the network layer up.

- Experience delivering complex technical projects, migrations and platform transformation initiatives.

- Experience operating within regulated and security-conscious organisations.

- Ability to produce high-quality technical documentation, architecture designs and operational runbooks.

- Excellent stakeholder engagement and communication skills with both technical and non-technical audiences.

Desirable Skills & Experience

- Experience implementing or supporting Cloud Adoption Framework, Azure Landing Zone architectures.

- Hands-on Azure Virtual Desktop engineering and operational experience.

- Experience with FSLogix profile management and virtual desktop optimisation.

- Remote Desktop Services (or Citrix Virtual Apps and Desktops) experience.

- Infrastructure-as-Code experience using Terraform, Bicep or similar technologies.

- Experience with Azure DevOps, GitHub, Gitlab and modern CI/CD practices.

- Microsoft Graph API development and automation experience.

- Experience with or working knowledge of Microsoft Purview, Information Protection, Data Loss Prevention and Records Management.

- Knowledge of Microsoft Defender XDR, Defender for Cloud Apps and wider Microsoft security tooling.

- Experience with Microsoft 365 backup and recovery solutions.

- Experience supporting large-scale workplace transformation or cloud migration programmes.

- Experience implementing proactive monitoring, synthetic monitoring and service observability solutions.

- Experience supporting Copilot for Microsoft 365, Copilot Studio and AI-enabled workplace technologies.

- Microsoft certifications such as:

- Microsoft Certified: Azure Solutions Architect Expert

- Microsoft Certified: Azure Administrator Associate

- Microsoft 365 Certified: Enterprise Administrator Expert

- Microsoft Certified: Azure Virtual Desktop Specialty

- Microsoft Certified: Identity and Access Administrator Associate

- Strong understanding of networking principles and services at layer 2 and layer 3 upwards. Excellent understanding of DNS and DHCP and good grasp of routing protocols.

Personal Attributes

- Strategic thinker with strong technical depth.

- Passion for automation and continuous improvement.

- Strong ownership mentality and accountability for service outcomes.

- Ability to balance operational stability with technology innovation.

- Calm and effective under pressure during major incidents and conflicting requirements.

- Collaborative leadership style with a focus on mentoring and developing others.

- Strong focus on security, resilience and operational excellence.

The Perks

- Competitive salary
- Flexible Benefits Package on top of your salary (12%)
- Private medical cover for you and your family
- Life insurance
- Contribution to gym memberships
- 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total)
- The option to buy or sell holiday days
- A comprehensive global and local onboarding process
- Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents

Number of openings
1