Senior Systems Support Engineer

Job Title: Sr Systems Support Engineer Job Description We are seeking a Sr Systems Support Engineer to join our DSI RD Services Team. This is a contractor position responsible for providing comprehensive hardware, software, and networking support across our Pleasanton and Santa Clara campuses as well as remote external sites. Responsibilities

- Configure, maintain, and set up firewalls, servers, and PC devices.
- Manage IP addresses and folder shares on instruments and servers.
- Diagnose network connectivity issues on VLANs, switches, and servers.
- Collaborate with internal and external stakeholders to ensure optimal network performance.
- Perform preventative maintenance, installation, and operational qualifications (IOQs), hardware repairs, part replacements, and system software upgrades.
- Accurately document all service activities in the electronic database.
- Coordinate requests via ServiceNow and communicate status updates to stakeholders.
- Participate in ongoing training to master instrumentation and guide other team members.
- Strictly comply with all safety policies, practices, and applicable FDA and ISO regulations related to instrument support and qualification.

Essential Skills

- Experience in systems engineering, electrical engineering, and IT engineering.
- Proficiency in servicing medical or laboratory equipment.
- Strong understanding of network support and validation.
- At least 3 years of experience in a similar role.

Additional Skills & Qualifications

- Associate's or Bachelor's degree in a technical field such as Electrical Engineering or IT Engineering.
- Experience with medical or laboratory equipment with networking fundamentals or equivalent.

Work Environment The position is a 12-month contract with a possible extension, requiring 5 days onsite. The interview process includes one phone interview followed by an in-person interview
Job Type & Location
This is a Contract position based out of Pleasanton, CA.
Pay and Benefits
The pay range for this position is $66.00 - $74.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Pleasanton, CA.
Application Deadline
This position is anticipated to close on Nov 5, 2026.
Workplace Type
This is a fully onsite position in Pleasanton,CA. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.