Benefits Call Center Representative

Benefits Call Center Representative

$17 Per Hour ( Please note this payrate may be lower than your state’s minimum wage. Please take this into consideration when applying )

On-site: 1313 Executive Blvd. Chesapeake, VA

Work Schedule: Monday-Friday 9:00AM to 5:30PM

About The Benefits Call Center Representative Role:

As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits.   Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.    Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.

Requirements:

We’re looking for people with a passion for customer service, natural empathy and determination to deliver a comprehensive resolution. To be successful in this role, you will have.

- Previous customer service and or call center experience.
- Excellent communication skills .
- Extensive experience with typing and keyboarding.
- Great problem-solving skills.
- Ability to effectively multi-task.
- High school diploma or GED.
- Experience working with healthcare and employer benefits is highly preferred.
- Ability to successfully complete a mandatory paid training program .
- Must be able to clear a criminal background check.
- Must be eligible to work in the United States.

Benefits:

- Full-Time Employment
- Salary starting at $17.00 per hour.
- Career Growth
- Full Benefits and 401K Options
- Great Work Environment
- Work for a Fortune 500 company

About Conduent :

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29640- $44460.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.