About this role
Job Characteristics
This position is accountable for maintaining exceptional customer service while monitoring security systems and equipment, supporting security system programming and badging activities, observing and reporting suspicious behavior and incidents, enforcing company policies and analyzing security footage and alarms to assist with observing patterns or trend analysis. You will be responsible for working daily within a campus environment while remaining calm and decisive in any situation including emergency activity. You will be required to effectively communicate with law enforcement, fire departments, emergency medical personnel and other state or federal agencies. You will monitor, respond to, and act on alarms, analyze security footage and investigate suspicious behavior, incidents and security breaches. You will be asked to apprehend trespassers or escort unauthorized people off the property. This role will be responsible for ensuring excellent and professional communication and collaboration between our security staff and with our internal resource partners and stakeholders in addition to writing and maintaining daily activity logs, incident reporting, and preparing surveillance reports. This role will require regular training in verbal de-escalation and conflict resolution tactics along the use of force continuum, with ongoing feedback and evaluation of performance to create a continuous improvement approach to physical security and program objectives while achieving all compliance and ethical standards. Physical demands include prolonged periods sitting/working and standing for prolonged periods, able to lift a minimum of 25 pounds and the physical ability to patrol throughout the facility and exterior grounds in all weather conditions as required to conduct building rounds and inspections. You may be asked to support the security team at more than one campus location to cover shifts or assist with security officer training and learn other duties as assigned. This is an hourly position.
Education/Work Experience
Minimum of 3-4 years related experience in a previous security role is required. High school diploma/GED (post secondary education is preferred). Must have a valid Class D or higher driver's license with a clean driving record of at least 5 years. Must have direct knowledge of access control and CCTV applications/platforms (Genetec, Axis, Bosch or Hanwha cameras and AI Intercoms preferred). Must present strong analytical and problem-solving skills. Must have the ability to work well independently (possibly alone on a shift) or within the security team framework and reporting structure. Must be motivated and willing to continuously learn, apply training techniques and create self-development plan for curriculum objectives. You must be trained in First Aid, CPR and AED use along with extensive knowledge of public safety, security operations and procedures. Must have strong customer service skills, exercise good judgement, present a professional and service-minded persona along with a willingness to act and be decisive.
Independence Level/Reports to: Security Manager.
Annual or Hourly Compensation Range
The pay range for this position is $45,700.00 - $68,600.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.