Field Maintenance Technician I

TransCore (TCI), a subsidiary of ST Engineering, is currently seeking a Technician I – Preventative Maintenance to join our team in Orlando, Florida.

Job Summary: The Technician I – Preventative Maintenance (PM) performs preventive maintenance, inspection, testing, troubleshooting, repair, and documentation activities on toll collection systems, roadway communications equipment, video surveillance systems, lane equipment, and associated transportation technology infrastructure. This position supports the reliability and availability of customer systems through scheduled maintenance activities and corrective actions when required.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned:

- Perform scheduled preventive maintenance activities on tolling infrastructure and associated field equipment.

- Perform on-site servicing, installation, troubleshooting, maintenance, and repair of customer equipment and related systems.

- Inspect, test, clean, calibrate, and document maintenance activities for tolling devices and equipment.

- Perform preventive and corrective maintenance on video surveillance equipment, lane devices, toll collection equipment, network communications equipment, RF equipment, switches, antennas, UPS units, cabling, and related infrastructure.

- Install, configure, and maintain electronic equipment, wiring, component systems, firmware, and associated hardware, including upgrades and modifications.

- Respond to maintenance requests, service calls, and system alarms within established timeframes.

- Diagnose system issues, isolate faults, and perform hardware, software, module, and printed circuit board (PCB) replacements as needed.

- Conduct field testing, equipment verification, and functional performance checks.

- Accurately complete reports, logs, maintenance records, work orders, and shift-to-shift communications in accordance with established policies, procedures, and customer requirements.

- Maintain spare equipment, tools, inventory, and replacement parts in accordance with established guidelines.

- Operate company vehicles, bucket trucks, and other field support equipment as required to perform assigned duties.

- Provide on-call support, including nights, weekends, and holidays, as required.

- Comply with all applicable safety policies, procedures, and operational requirements.

- Restore equipment to operational status as quickly as possible.

- Perform other duties as assigned.

Requirements and Qualifications:

- High school diploma, GED, or an equivalent combination of education, training, and experience preferred.

- Typically requires 0-2 years of related experience.

- Experience with tolling systems, communications equipment, networking, electronics, computer hardware, or transportation technology infrastructure is preferred but not required.

- Must possess and maintain a valid driver's license and meet TransCore's driving requirements. Driving is an essential function of this position.

- Ability to safely operate bucket trucks and perform work at elevated heights, with or without reasonable accommodation.

- Basic knowledge of electrical, electronic, networking, computer hardware, and Microsoft Windows operating systems preferred.

- Ability to troubleshoot and resolve routine equipment and system issues.

- Strong attention to detail and ability to accurately document maintenance activities, work orders, and service records.

- Ability to learn new technologies, tools, and processes.

- Ability to use hand tools and work with electronic components and equipment.

- Ability to communicate effectively and work collaboratively in a team environment.

- Ability to follow written and verbal instructions, policies, procedures, and safety requirements.

- Ability to work a rotational schedule, including nights, weekends, holidays, and extended hours based on operational requirements.

Desired Skills and Experience

- CompTIA A+ certification preferred.

- Familiarity with toll collection systems, roadway technology systems, or intelligent transportation systems (ITS) preferred.

- Experience with networking and communications equipment preferred.

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.

While performing the duties of this position, the employee may be required to stand, walk, sit, reach, bend, stoop, kneel, crouch, climb, balance, use hands to handle or manipulate objects, and communicate effectively. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

This position may require work in indoor and outdoor environments and exposure to varying weather conditions, moving traffic, moving mechanical equipment, testing equipment, energized electrical equipment, noise, dust, and other conditions commonly associated with field service and maintenance operations. Travel to customer, project, or work locations, including locations more than 100 miles from the reporting location, may be required using a company vehicle.

*TransCore complies with applicable federal and state disability laws and provides reasonable accommodations to qualified individuals with disabilities.