Campus Operations Director

Role Description:

The Campus Operations Director is a multifaceted role responsible for operational and administrative leadership of a NewSpring campus. Key responsibilities include oversight of facility management, communication strategies, office operations, outreach initiatives, and financial/budget stewardship. This role collaborates with Campus Pastor and the greater campus staff team to develop strategic growth initiatives and tracking/reporting on key performance metrics.

Position Responsibilities:

- Outreach:

Oversee and execute campus outreach opportunities and community partner relationships

- Receive and approve/deny local campus facility requests

- Intercept and delegate requests for pastoral needs such as: pre-marital counseling, weddings, funerals, counseling/coaching, weekday care, salvation, baptism, and recovery

- Communication:

Own campus communication strategy including weekly Need to Know, Sunday stage announcements, social media, campus events website and email communication to engaged/volunteers

- Manage the inbox for the campus and Campus Pastor, responding timely to emails, and delegate as needed

- Facilitate and contribute to timely and appropriate communication between Campus Pastor, other Campus Directors, campus staff, and Support Ministries during meetings

- Oversee the follow-up of Commitment Cards

- Events:

Stakeholder for all campus optional events

- Stakeholder for global events that are locally hosted, such as ForSC, 21 Days of Prayer, Financial Learning Events, Conferences, Nights of Worship, and campus trainings

- Office:

Check voicemail and email messages daily; respond or send to the appropriate staff member

- Ensure office spaces are maintained, neatly organized, and stocked with necessary supplies

- Create and maintain a warm, welcoming reception area for weekday guests; build a volunteer team as needed

- Approve and track staff FTO (sick and vacation) days

- Plan and organize campus staff outings and retreats

- Scheduling & Calendar:

Maintain calendar for Campus Pastor, scheduling appointments and meetings

- Maintain campus master calendar

- Budgeting & Finance:

Oversee stewardship of campus budget, mileage reimbursements, and local missions contributions

- Approve allocations for campus staff and band pay

- Lead the Offering team and ensure all counting, reporting, and depositing procedures are followed

- Reporting:

Maintain campus reporting for key metrics; ensure dashboards are up to date weekly

- Utilize Rock reporting to strategize with Campus Pastor for campus growth (Great Commission metrics, giving initiatives, SMART Goals, etc)

- Adhere to and encompass the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook.

Campus Additional Duties/Responsibilities:

- Outreach and ForSC:

Work with Campus Pastor to Strengthen and maintain Ministry Partner Relationships by keeping and updating the yearly Outreach Gameplan.

- Build and Develop Outreach Serving Teams utilizing a Leadership Team.

- Attend Ministry Partner’s Flagship events and help mobilize Church body to attend and contribute.

- Additional projects and/or assignments as needed or assigned by the Campus Pastor.

Role Requirements:

- This role is full time 40 hours per week.

- This role adheres to a standard schedule, knowing it may fluctuate at times & based on certain needs. Standard schedule is:

Sunday: 8:00AM - 1:00PM

- Monday: 9:00AM - 5:00PM

- Tuesday: 9:00AM - 5:00PM

- Wednesday: 9:00AM - 5:00PM

- Thursday: 9:00AM - 5:00PM