About this role
Restaurant Manager
Smith & Wollensky — Miami Beach, Florida
Salary Range: $65,000–$70,000 annually
Join an iconic steakhouse brand in one of the World’s greatest waterside locations and lead a team committed to outstanding food, genuine hospitality, and memorable guest experiences.
Shortly concluding a huge refurbishment and ongoing investment in this flagship property Smith & Wollensky is now seeking an experienced, hospitality-driven Restaurant Manager to join our growing Miami leadership team. This is an exciting opportunity for a polished restaurant professional who thrives in an upscale, high-volume environment and is passionate about creating exceptional guest experiences.
The Restaurant Manager will lead front-of-house operations, develop and motivate the service team, and help maintain the elevated standards for which Smith & Wollensky is known.
Key Responsibilities
- Manage and direct the daily operations of an assigned front-of-house service department.
- Lead all FOH operations in the absence of the General Manager and Assistant General Manager.
- Recruit, interview, hire, train, schedule, coach, counsel, and develop team members.
- Assign and direct work, conduct performance reviews, resolve employee concerns, and administer disciplinary action when appropriate.
- Determine staffing levels based on business needs, manage breaks and shift cuts, and authorize overtime.
- Maintain a visible presence on the dining room floor, engaging with guests and supporting the service team.
- Address guest concerns promptly, professionally, and with sound judgment.
- Support sales-building strategies established by the General Manager and the Company.
- Monitor labor costs and make operational decisions that support both service standards and financial performance.
- Ensure compliance with Company policies and all applicable food safety, sanitation, allergy awareness, responsible alcohol service, OSHA, and employee-relations requirements.
- Effectively use Company systems for point-of-sale, hiring, scheduling, inventory, and labor management.
- Perform the responsibilities of other members of the management team when needed.
- When assigned to the bar department, oversee beverage inventory, ordering, and variance control.
Qualifications
What We’re Looking For
- Previous restaurant or hospitality leadership experience.
- Experience in upscale dining, fine dining, or a high-volume restaurant environment strongly preferred.
- Confident leadership skills with the ability to motivate, coach, and hold team members accountable.
- Excellent guest-service and problem-solving abilities.
- Strong communication and listening skills.
- Sound judgment and the ability to make independent decisions in a fast-paced environment.
- Ability to communicate effectively and professionally with guests, team members, vendors, and Company leadership.
- Bilingual English/Spanish communication skills are a plus.
- High school diploma or equivalent required; hospitality degree preferred.
- ServSafe Food Protection and responsible alcohol service certifications required.
Position Requirements
- Full-time management position, generally requiring approximately 50–55 hours per week.
- Must be available to work a flexible schedule, including nights, weekends, and holidays.
- Significant working time is spent on the dining room floor interacting with guests and team members.
- Must be able to maintain fast-paced mobility throughout the shift.
- Must be able to lift and carry items weighing up to 50 pounds.
- Must be able to bend, kneel, stoop, reach, wipe, and navigate stairs.
- Position involves repetitive hand and wrist movement.
- Must be able to communicate verbally and listen attentively in an active restaurant environment.
- This management position may be subject to transfer to another Company location.
Compensation and Benefits
- Medical, dental, and vision insurance
- 401(k) with Company match
- Paid time off
- Career growth and advancement opportunities
Smith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.