Director-OPS & Execution

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Director – Ops & Execution  is a key onsite leadership role responsible for driving operational excellence across a multi-customer distribution campus through automation, inventory optimization, data analytics, labor management, and continuous improvement. This position provides strategic leadership for workflow management and automated solutions, including AutoStore, RTP, IMA, and other emerging technologies, ensuring efficient, scalable operations that support current and future customer needs.

Functions

- Leads the design, development and implementation of programs, processes and strategies tailored to meet goals and objectives of business unit.
- Leads campus-wide inventory control and slot optimization strategies
- Supports budgeting and forecasting processes
- Partners with operations leadership to identify data-driven business solutions that improve productivity, service, and financial performance
- As the campus subject matter expert for Labor Management Systems (LMS), Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and workflow optimization, the Director will ensure technology, processes, and people are aligned to achieve operational goals
- Leader will champion the Kenco Operating System (KOS) by driving standard work, performance management, accountability routines, visual management, and continuous improvement efforts across the campus. This role serves as the bridge between Operations, Inventory, Technology, Engineering, Automation, and Analytics, ensuring the campus is positioned for sustained growth, innovation, and operational excellence.
- Provides consultative services to the business unit regarding organization structure, talent and growth opportunities.
- Plans and leads short- and long-term planning for programs, processes and systems that will further develop the organization.
- Partners with HR on identification of training programs and organization structure alignment, to ensure consistency across the organization
- Manages people and other resources that provide operation and safety training to the business unit
- Prepares budgetary recommendations that meet business unit goals and provide for effective management of resources.
- Analyses customer information and makes recommendations regarding account management, assignment and growth opportunities.
- Assists with the facilitation and coaching of managers regarding development methods and tools.
- Manages the development planning process for managers and emerging leaders.
- Manage special projects as identified and or directed.
- Provides reporting on service levels, forecasting, account assignment and segmentation
- Analyze and make changes to workflow of reporting processes
- Ensures that data used to make business decisions is clean and accurate

Qualifications

- Bachelor’s degree in Business, Industrial Engineering, or related field, required. MBA and/or Masters’ degree in Business, Communications, Change Management or related field, preferred.
- 5 – 7 years’ experience in the transportation or
- 3PL/Distribution industry required
- 5 – 7 years as a people leader required
- 3 – 5 years with customer relationship and change management experience required
- Experience with manufacturing continuous improvement strategies such as, LEAN, 6-Sigma and related. Includes experience in advanced phases of application.
- LSS Green or Black Belt preferred
- Strong Excel, VBA/Process automation experience etc.
- Strong verbal and written communication skills required
- Fluency in Spanish required if aligned to our Fleet Services/Material Handling Business

Competencies

- Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; sees connection to larger purposes
- Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible
- Customer Relationship Building - Having an intimate knowledge of the customer's changing needs and the ability to produce rapid results in all areas
- Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned
- Leading Change - Ability to develop and implement an organizational strategy and to incorporate it into the organization’s long-term goals. Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity.
- Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy
- Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization

Travel Requirements

- This position is expected to be onsite and have limited travel as needed

Disclosures

- For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
- The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
- Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

- Medical insurance including HSA, HRA and FSA accounts
- Supplemental insurance including critical illness, hospital indemnity, accidental injury
- Dental Insurance
- Vision Insurance
- Basic Life and Supplemental Life
- Short Term and Long Term Disability
- Paid Parental Leave
- 401(k)
- Paid Time Off approximately 2  weeks (accrual begins on Day 1 of employment)
- Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/