Field Service Technician Intern (DOW SkillBridge)

EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.

This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.

EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA , USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

Learn More About Energy Systems

Job Purpose

DEPARTMENT OF DEFENSE SKILLBRIDGE PROGRAM

This internship is offered as a Department of Defense SkillBridge opportunity and is subject to eligibility requirements outlined in DoDI 1322.29. Participants remain on active duty and continue to receive military pay and benefits from their branch of service. Participation in this program does not guarantee employment.

SUMMARY DESCRIPTION

The objective of this program is to provide transitioning Service Members with the required knowledge, skills, and abilities to safely support and maintain critical power and energy infrastructure systems. Participants will develop technical competencies related to battery technologies, telecommunications power systems, uninterruptible power supply (UPS) systems, switchgear, preventive maintenance, troubleshooting methodologies, equipment installation procedures, electrical safety standards, customer service best practices, technical documentation, inventory control, and field service operations. Interns will gain exposure to inspections, maintenance activities, commissioning support, equipment repairs, quality assurance processes, and customer engagement while developing the technical and professional skills necessary for long-term careers within the energy systems and critical power industries.

Essential Duties and Responsibilities

As a Field Service Technician I intern, participants will support critical power and energy systems operations under the supervision of experienced field service personnel. Interns will gain hands-on experience assisting with the installation, maintenance, inspection, troubleshooting, repair, and servicing of battery systems, telecommunications power systems, UPS equipment, switchgear, and related infrastructure.

Participants will learn industry safety requirements, maintenance procedures, diagnostic methodologies, customer service expectations, technical documentation practices, and field service operations. The program is designed to develop skilled technical professionals capable of supporting mission-critical power systems in telecommunications facilities, data centers, industrial environments, utility applications, and emergency power installations. Interns will progressively advance from observation and job shadowing activities to supervised participation in preventive maintenance, equipment assessments, testing procedures, and service operations.

Qualifications

- High School Diploma or equivalent. -Valid driver's license.

- Ability to safely lift and move equipment.

- Ability to climb ladders and work in industrial environments.

- Basic mechanical aptitude and troubleshooting ability.

- Strong communication and professionalism.

- Ability to work safely in customer facilities and operational environments.

- Employer validates screening, background, and operational requirements.

Preferred Military Experience

Army: 12P, 12Q, 12R, 12T, 25N, 25S, 25U, 25H, 91D, 91E, 91L, 94F, 94R

Navy: EM, ET, IC, CE, CM, EN, GSM, GSE, MM

Air Force: 2A6X6, 2A6X1, 2A7X1, 2M0X3, 3E0X1, 3E0X2, 3E0X3, 3E0X6, 3D1X2, 1D7X1

Marine Corps: 1141, 1142, 1149, 1169, 0621, 0631, 0639, 5939, 5974, 5979

Space Force: 5C, 5I, 5S career fields with experience supporting communications, network infrastructure, facilities systems, or mission-critical equipment operations.

Coast Guard: EM, ET, MK, DC, IT

Military occupational specialties should be evaluated based on individual training, experience, technical aptitude, and demonstrated ability to perform work associated with electrical systems, power generation, telecommunications infrastructure, industrial maintenance, battery systems, critical power equipment, and field service operations.

Certifications and Credential Pathways

Participants may gain exposure to training and development opportunities related to:

• OSHA Safety Training

• Equipment Manufacturer Training

• Electrical Safety Awareness

• Telecommunications Power Systems

• Battery Technologies

• Critical Power Systems Maintenance

• UPS Systems Operations

• Technical Documentation and Reporting

Available credentials and certifications may vary by location and business requirements.

Additional Information

WORK ENVIRONMENT

This position operates within customer facilities, telecommunications sites, data centers, industrial environments, warehouses, and office settings. When supporting field operations, interns should be prepared to work in varying weather conditions, elevated work locations, confined spaces, and environments involving industrial equipment and electrical infrastructure. Training may occur at more than one physical location.

DELIVERY OF TRAINING

All training will be delivered under the direct superviion and guidance of qualified Field Service Technicians and technical mentors with experience supporting critical power infrastructure, energy systems, telecommunications power systems, battery technologies, and field service operations. Training may also be supported by technical managers and subject matter experts assigned to specific equipment, systems, and operational functions. turn3search16

PERFORMANCE ASSESSMENT RUBRIC

Participants will be evaluated based on their ability to demonstrate proficiency in training objectives, safety practices, technical competencies, professionalism, customer service skills, and operational knowledge acquired throughout the internship. Progress reviews will be conducted throughout the training period. Participants who successfully achieve training objectives and demonstrate readiness for employment may be considered for future employment opportunities based on company hiring needs and position availability.

EMPLOYMENT INFORMATION

Potential Full-Time Employment Benefits May Include

• Competitive salary. 24.00-28.00 hourly plus sales bonus.

• Medical, Dental, and Vision Insurance.

• Life Insurance and Disability Coverage.

• 401(k) Retirement Savings Plan.

• Company Vehicle (position dependent).

• Company Tools and Equipment.

• Paid Time Off and Holidays.

• Professional Development Opportunities.

Benefits are available only upon hire as a regular employee and are subject to change. Participation in SkillBridge does not confer employee status.

PARTICIPATING LOCATIONS

Syracuse, NY and Carrolton, TX

INSTRUCTIONAL MODEL

Structured On-the-Job Training supported by classroom instruction, job shadowing, coaching, mentoring, technical demonstrations, supervised hands-on activities, independent learning, and periodic performance reviews.

TRAINING OUTCOME

Participants who successfully complete all training objectives and demonstrate technical competency, professionalism, safety awareness, and customer service proficiency will be considered for available full-time employment opportunities based on qualifications, business needs, and position availability. Participation in SkillBridge does not guarantee employment.

General Job Requirements

- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able and willing to do overnight travel
- Must be able to lift 25 pounds/11.5 kilos on occasions.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
- Must be able to stand for long periods of time
- Must be able and willing to work overtime.
- Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
- Risk of electrical shock.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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