About this role
Job Type
Part-time
Description
In the fight against cancer, Standard Imaging delivers precision QA products that help lead to better patient outcomes. We specialize in radiotherapy QA technology. As Service & Calibration Coordinator , you will assist our customers with their product service & calibration needs. This involves communicating with our customers (email and phone) and with internal departments. We are looking for a detail-oriented individual to join our team part-time, working 4-6 hours a day (M-F) at our Middleton, WI facility.
At Standard Imaging, employees enjoy:
· Fun, hardworking, collaborative atmosphere
· Free soft drinks & coffee
· Monthly celebrations and quarterly cookouts
Responsibilities
- Customer communication - status of service/calibration order, requests for more information, payment, etc.
- Create sales orders, quotes, RMAs and product reports
- Receive product in and communicate with Service team re service needs
- Create PO, deliver and pick up calibration items from ADCL (UW campus)
- Track and report on service items
- Other duties as assigned
Requirements
- This position is an entry level position - we can teach you how to do the job- you just need to be someone who wants to learn, work hard and be a really good communicator.
- Attention to detail is a must
- Strong communication skills
- Customer Service experience, preferred
- Clean driving record - MVR will be pulled as this position will drive a Company vehicle
- Strong interpersonal skills, including demonstrated proficiency in treating others with respect, patience and consideration
- Data entry, Microsoft suite and professional email/phone skills