Clinic Manager - MedSpa

About Us:

At Advanced Life Clinic , we blend advanced medical aesthetics with personalized patient care to help our clients look and feel their best. Our mission is to deliver safe, effective, and transformative treatments using cutting-edge technology and evidence-based techniques. As part of the Princeton MedSpa Partners network, we’re proud to uphold the highest standards of safety, integrity, and excellence in medical aesthetics.

Job Overview:

Advanced Life Clinic is seeking a dynamic, results-driven Clinic Manager with direct experience in the medical aesthetics, med spa, or dermatology industry to oversee daily operations, drive sales growth, and ensure an exceptional client experience.

This role requires a visible, hands-on leadership presence with daily onsite support at the clinic, engaging directly with providers, staff, and clients. The ideal candidate understands the unique operational and sales environment of an aesthetics practice and has experience leading teams in a performance-driven clinical setting.

The Clinic Manager will report directly to the Area Manager and play a critical role in executing company strategies at the clinic level while providing day-to-day leadership and support to the clinic team.

Key Responsibilities

Leadership & Team Management

- Lead, motivate, and support clinic employees, including aesthetic providers and front-office staff, to achieve operational and financial goals.
- Foster a positive, accountable, and high-performance culture aligned with company values.
- Provide direct coaching, feedback, and mentorship to clinic employees.

Operational Oversight

- Oversee daily clinic operations and ensure adherence to company policies, standard operating procedures, and compliance requirements.
- Assess clinic performance, support established goals, and ensure consistent execution of clinical and service standards.
- Maintain a strong understanding of clinic scheduling, patient flow, provider utilization, and overall operational efficiency.

Sales & Financial Performance

- Lead and motivate the team to achieve clinic sales and revenue targets.
- Drive strategies to increase treatment conversions, patient retention, revenue, and profitability.
- Review and analyze P&L statements, financial reports, and key performance indicators to identify opportunities for growth and improved performance.
- Create accountability around individual and clinic-level performance goals.

Staff Development & Recruitment

- Partner with Human Resources to recruit, hire, onboard, and retain high-performing talent to support clinic growth.
- Provide ongoing training, coaching, and performance management for clinic staff.
- Identify development opportunities and address performance concerns promptly.

Market Analysis & Strategy

- Monitor local market trends, competitors, and clinic performance data to identify opportunities for growth.
- Recommend and execute local marketing and business development initiatives in partnership with the corporate marketing team.

Client Experience

- Ensure exceptional client experience standards are consistently maintained.
- Maintain a visible presence within the clinic and actively engage with clients to gather feedback and address concerns.
- Reinforce a culture focused on patient safety, service excellence, retention, and long-term relationships.

Budget & Expense Management

- Manage clinic budgets and expenses while ensuring responsible resource allocation.
- Identify opportunities to improve operational efficiency and clinic profitability.

Reporting & Analysis

- Prepare and communicate regular updates regarding sales performance, operational metrics, staffing, and key business insights to leadership.
- Identify operational gaps and implement corrective actions to improve clinic performance.

Problem Solving & Issue Resolution

- Proactively address operational challenges, staffing concerns, and client service issues.
- Serve as the clinic-level escalation point and provide timely, effective solutions.

Qualifications

- 3+ years of management or leadership experience within medical aesthetics, a med spa, dermatology practice, or closely related aesthetic healthcare environment required.
- Strong working knowledge of the medical aesthetics industry, including aesthetic treatments, patient experience, provider operations, and the consultative sales process.
- Demonstrated success leading and developing high-performing teams.
- Proven track record of driving sales growth, achieving revenue targets, and improving profitability.
- Experience reviewing financial performance, KPIs, and clinic-level business metrics.
- Strong leadership, coaching, and performance management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Outstanding interpersonal and communication skills.
- Ability to work onsite daily at the assigned clinic.
- Bachelor’s degree in Business, Healthcare Management, or a related field preferred.

To Apply:

Please submit your resume and relevant qualifications to apply. If you are an experienced medical aesthetics or dermatology leader who enjoys developing teams, creating an exceptional patient experience, and driving clinic growth, we would love to hear from you.

Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.